We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
excellent service all round. Staff very courteous and helpful. Highly recommended
17/04/14
no comment
17/04/14
no comment
17/04/14
Super prompt delivery, into the hands of the recipient.
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
very pleased with the service i shall be using you again next week!
17/04/14
It is the first time we've used you and it worked very well - and much cheaper than alternatives.
17/04/14
Ordered next day, I waited in for 10 hours and the parcel did not get picked up with no information left, 5 days later not been delivered
17/04/14
No comment left by this customer.
17/04/14
Awful, awful, awful - the WORST service ever - I have also complained directly to the courier - for what good that will do
17/04/14
No comment left by this customer.
17/04/14
Nothing to complain about,parcel picked up and delivered promptly
17/04/14
the parcel was not collected when it was ment to be and turned up damaged
17/04/14
My parcelhas gone to Italy BUT I need contact details for you to check any further. Please sens YOUR phone number and email address.
17/04/14
You did what it says on the tin. Thanks I'll use you again.
17/04/14
No comment left by this customer.
17/04/14
Perhaps make contact when you refuse carraige of a parcel over a descrepancy of 5cm! No refun and no solution
17/04/14
Easy to arrange and to track the order! and very reasonably priced. Would definitely use again!
17/04/14
Great service. Good price and efficient. Delivered in time. Very happy
17/04/14
I was not informed of time of collection. This would have been helpful
17/04/14
I think the service I used was excellent for sending my parcel so I dont really ave anything to add just a very good experience
17/04/14
Have a contact phone number , have a contact email address , contact the courier companies with your order when you take the booking
17/04/14
Always brilliant
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
There was a delay in delivery, but it was flagged up with apologies. Chap waited in and took delivery.
17/04/14
I have arranged for a collection twice and a driver has failed to another courier both times.
17/04/14
Would have been one delivery if you'd rung the bell, thanks again :)
17/04/14
No comment left by this customer.
17/04/14
Ref PM2690144. Booked Thurs 10 April & still not collected by DX on 17 April. Can't get hold of anyone to get sorted - shockingly bad!
17/04/14
No comment left by this customer.
17/04/14
No hassle reliable service
17/04/14
No comment left by this customer.
17/04/14
City link next day service used for the second time this month. Both occasions went very smoothly.
17/04/14
No comment left by this customer.
17/04/14
Great
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
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