We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Fantastic service. So easy and great prices. I will definitely be using parcel monkey again. Thank you
04/05/14
Collected a day late!!
04/05/14
Excellent service as always.
04/05/14
Parcel not collected, waited in all day and had to do the same the following day for rescheduled collection.
04/05/14
Not collected on the day, rescheduled through website. Still says "waiting for Courier" and to print new labels. Had to call Courier.
04/05/14
Great service, would be even better if the courier could give a ti me
04/05/14
our parcel was a day late being collected, it was then collected at 8.30pm. we than had a courier turn up the following day to collect again
04/05/14
No comment left by this customer.
04/05/14
The process was simple and efficient and the price was unbeatable
04/05/14
As always, to time, polite, helpful and above all - my customer is very satisfied with the delivery.
04/05/14
I made sure the items were packed very well as other courier companies have let me down,Parcel Monkey didn't.I will be using them again.
04/05/14
easy & fast service, highly recommended
04/05/14
No comment left by this customer.
04/05/14
Paid extra for label to be printed @ local depot but Parcelforce Rotherham do not offer this service
04/05/14
l paid for next day delivery,and nearly 1wk on,I still don't have my parcel with no explanation at all! I found Courier tu
04/05/14
100% better than last time,when I had to wait four days for missed collections. This was the last time I was going to use this service
04/05/14
perfect service 100%
04/05/14
Excellent ,Thank you .
04/05/14
my village post office would not take the parcel, said I hadn't paid enough had to take it to St Lawrence and they did take it.
04/05/14
No Problems at all... An excellent and efficient service at a reasonable price: Good Value!
04/05/14
No comment left by this customer.
04/05/14
No comment left by this customer.
04/05/14
10 /10 thank you
04/05/14
wish I could have used my most local Post Office
04/05/14
Parcel was picked up a day late and no information was given when parcel monkey was contacted
04/05/14
not yet
04/05/14
No comment left by this customer.
04/05/14
No comment left by this customer.
04/05/14
First time I have used Parcel Monkey very pleased with both the service and costs
04/05/14
No comment left by this customer.
04/05/14
droped the parcel of personally on monday at your depot for tuesday delivery didnt get delivered until 5pm wensday
04/05/14
Perfect service thankyou, collected and delivered on time.
04/05/14
Quick simple and easy
04/05/14
No comment left by this customer.
04/05/14
excellent
04/05/14
Waited in all day and driver came at 5pm, would help if some indication of arrival time could be given, even am or pm would help.
04/05/14
great service - thank you
04/05/14
Top service
04/05/14
no comment
04/05/14
Very difficult to improve as the service is fantastic.
04/05/14
