We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
no comment
19/04/14
very good. very quick.
19/04/14
No comment left by this customer.
19/04/14
excellent service. flawless booking and subsequent pickup and delivery.
19/04/14
website wouldn't except my first payment so I had to re-order but you still issued two invoices - I just hope I haven't been charged twice.
19/04/14
I can't see how the service can be improved other than the link to print the label sent by e-mail did not work
19/04/14
Would be helpful if you could offer am or pm time slots
19/04/14
Very easy to use! And reliable!! Would use again
19/04/14
Quick delivery thanks
19/04/14
No comment left by this customer.
19/04/14
No comment left by this customer.
19/04/14
No comment left by this customer.
19/04/14
No comment left by this customer.
19/04/14
No comment left by this customer.
19/04/14
No comment left by this customer.
19/04/14
no comment
19/04/14
good service
19/04/14
Very good will use again thank you
19/04/14
no comment
19/04/14
Thank you for service
19/04/14
Excellent!! All delivered earlier than expected!!
19/04/14
no comment
19/04/14
Flawless, hassle free collection & delivery
19/04/14
Next day as expected !!
18/04/14
I had a parcel for collection yesyerday...NO SHOW!!! You tell me when you're going to pick up!!! REF PM2703608Jim Ward
18/04/14
no comment
18/04/14
I can't fault the service. Easy to book, pick up
18/04/14
no comment
18/04/14
Excellent service, once again.
18/04/14
always use this service, they not let me down so far
18/04/14
no comment
18/04/14
no problems ..pick up as scheduled...not having to print ticket made it much easier
18/04/14
Had to wait in all day as no notification as to what time the collection would be. Is it to much to ask for an accurate collection time?
18/04/14
brilliant
18/04/14
Very poor you did not collect on the first day arranged for collection ,on the second it was 2pm,don;t have days to waste waiting 2 collect
18/04/14
as of 18/4 I am still waiting for the collection!
18/04/14
excellent service, Parcel arrived in 24 hours. I will always use yourselves for any goods over 10kilos! I have done in the past.
18/04/14
no comment
18/04/14
parcelforce did not show up and I have yet to receive a refund or any correspondence
18/04/14
Excellent service
18/04/14
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