We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Van driver was late picking up my parcel
05/05/14
Excellent - the usual service!
05/05/14
No comment left by this customer.
05/05/14
The website was easy to follow and the whole process was smooth and faultless. Thank you.
05/05/14
there is no point giving a mobile phone no if you are not going to ring it missed to collection but no call
05/05/14
didn't get any reply to my enquiry,delivery took longer than usual,not sure why,no response from parcelforce
05/05/14
Parcel is still here was never collected by Courier - no contact from them or yourselves. Trying again Tuesday 6/5/14 but not happy
05/05/14
Service was excellent would be good if there was a time slot for pick ups
05/05/14
Efficient will use again. thanks
05/05/14
Great service, fast delivery. I would definitely recommend. :-)
05/05/14
Excellent service
05/05/14
No comment left by this customer.
05/05/14
Keep up the good work
05/05/14
Excellent service and cheaper than quoted by parcel force
05/05/14
Excellent service, will definately use parcel monkey again :-)
05/05/14
excellent it would be nice to know rought times of pick up or delivery maybe a text to narrow down the times
05/05/14
Found the service very good and website very easy to use and would definatly use them next time
05/05/14
No comment left by this customer.
05/05/14
Amazing delivery within 72hrs to Nigeria...
05/05/14
good service will use again
05/05/14
No comment left by this customer.
05/05/14
Wirral to Vienna in three working days with Parcel Force, for less than half the price quoted on Parcel Force's own website. Great.
05/05/14
Great prices ! Easy navigation ! Always try you first now !
05/05/14
As expected, another excellent service from Parcel monkey and their courier partners. You are now my default shipping service.
05/05/14
Good job thank you
05/05/14
item still not collected. incorrect info on yr website.
05/05/14
Collected and delivered cheaply and without fuss.
05/05/14
First time using Parcel Monkey, was very pleased with varied services offered & easy to set up collection - will definitely use again!
05/05/14
No comment left by this customer.
05/05/14
terrible service
05/05/14
Just to let you know, your copyright still says 2013 at the bottom of your website ;)
05/05/14
It would of course be a lot better all round with telephone support.
05/05/14
No comment left by this customer.
05/05/14
One day late in collecting parcel; no contact from ParcelMonkey and Courier very difficult to get through to.
05/05/14
I ordered an express 24 parcel to be delivered on a monday and i never received it till the friday afternoon
05/05/14
No comment left by this customer.
05/05/14
Parcel picked up a day late by Courier, apparently due to parcel monkey system. Thus item arrived late.
05/05/14
The parcel still has not been collected - even though I re-order. I used to love your service but recently it is terrible sort it out
05/05/14
Good and fast service
05/05/14
No comment left by this customer.
05/05/14
