We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Cant track my parcel, telephone number not longer available!!!
07/05/14
no comment
07/05/14
Both pick and collection as expected. Thanks
07/05/14
no issues, prompt service again... many thanks
07/05/14
everything fine, could have done with clearer instruction with label, didn't know if you were collecting or I had to drop at post office,
07/05/14
Fantstic service - collected UK at Thursday noon - delivered to Melbourne on Monday.
07/05/14
missed the collection unable to rebook without paying again
07/05/14
great service, and very good value
07/05/14
no comment
07/05/14
no comment
07/05/14
Great service, will use again and again- keep the prices and services the same!
07/05/14
A absolute nightmare, on top of that there is no way of getting hold of parcel monkey extremely disappointed, and expecting a full refund
07/05/14
no comment
07/05/14
Parcel-Force always collect on time. Always polite and helpful. No problems at all.
07/05/14
your tracking doesn't work
07/05/14
All went flawlessly, good value but the notes to driver box could do with being more than about 15 characters!
07/05/14
No comment left by this customer.
07/05/14
i still haven't received my parcel from last week
07/05/14
I thought I had missed the deadline but dropped the parcel at the depot anyway, I was very pleased to discover that it arrived next day.
07/05/14
Very good service delivered quickly
07/05/14
Waited from 8am to 6pm and courier didn't turn up!
07/05/14
Keep up the good work !!
07/05/14
No comment left by this customer.
07/05/14
Very easy to book online. Delivered as scheduled. Item (£700 value) was dropped unattanded behind my door, though...Not pleased by it.
07/05/14
Took 6 days for my 3 day delivery parcel to be picked up
07/05/14
good service ,very polite driver .
07/05/14
Great service
07/05/14
my parcel (PM2736748) has not been picked up and your website says that it's over 5 days and to call Support, but don't give a number.
07/05/14
courier didnt collect after arranging TWICE ! RUBBISH SERVICE DO NOT USE !!!!! now waiting to see if i get refund :/
07/05/14
No comment left by this customer.
07/05/14
Driver left valuable parcel outside of house! Could have been taken! I'm very unhappy with the service
07/05/14
next time I order you again
07/05/14
The delivery went according to plan
07/05/14
Parcel force failed to collect. It will now be another week until I will be able to arrange collection. ****
07/05/14
No comment left by this customer.
07/05/14
No comment left by this customer.
07/05/14
everything was good
07/05/14
no comment
07/05/14
no comment
07/05/14
For some reason cannot see signature on delivery
06/05/14
