We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
Happy with the service
21/04/14
You sent nightfreight a day early item not ready and they did not go back day after nor next day after then easter
21/04/14
no comment
21/04/14
Parcel was delivered successfully, not sure what else I could say really?
21/04/14
v good
21/04/14
they parcel wasn't collected!!
21/04/14
Decent but as always "waiting for city link" message for 9 hours is a joke.. very annoying
21/04/14
If you could send a confirmation of delivery by email that would be helpful
21/04/14
this was my first big delivery and you made the whole thing easy as pie. expert reliable and very courtious service. well done sill use your
21/04/14
no comment
21/04/14
I have no criticsms at all! A painless, simple, competitive and efficient service. Well done.
21/04/14
great thanks
21/04/14
no comment
21/04/14
Good service and courier pleasant also
21/04/14
To collect parcels on the day they were scheduled to be picked up
21/04/14
Very efficient!!
21/04/14
Super fast delivery. But would of liked a window of time or a text on collection time.
21/04/14
Hi I couldn't print the label from an ipad I had to screen shot it in the end. It took ages.
21/04/14
Quick and easy, thank you!
21/04/14
My item has still not been picked up or delivered to me even though I have spoken to parcel force twice. Parcel Monkey have not contacted me
21/04/14
the tracking just stopped once it got to the depot and there was no more tracking data at all
21/04/14
Totally reliable and great service.would recommend highly.
21/04/14
Excellent service picked up on time del next day. The best.
21/04/14
Everything great as it normally is!
21/04/14
no comment
21/04/14
Collection was taken first thing in the morning, friendly staff. Excellent, reasonably priced, international service.
21/04/14
Courier did not knock just put card in door, resulting in late del and poor service
21/04/14
Excellent As Always
21/04/14
no comment
21/04/14
My last 2 parcels were not collect on the days arranged. This caused complaint from customers waiting. I didn't receive any call to be told?
21/04/14
it was quickly, up do date and excellent
21/04/14
No comment left by this customer.
21/04/14
Everything was great thank you
21/04/14
Your webpage was not easy to use with ie8. The box2box cabinets were difficult to see the screen because of sunlight. Helpline was not very
21/04/14
asking for feedback but your website states item not delivered
21/04/14
Excellent, hassle free service again. Very pleased.
21/04/14
The driver was the rudest, most ignorent and angry little man I ever had the displeasure to meet.
21/04/14
No comment left by this customer.
21/04/14
Very good service highly recemanded in time delvered
21/04/14
No comment left by this customer.
21/04/14
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