We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
Service was great.
21/04/14
no comment
21/04/14
This was the first time I've ever used a courier service but I thought your website and service was excellent.
21/04/14
no comment
21/04/14
no comment
21/04/14
parcel not picked up and i cannot get though on the phone
21/04/14
The 2 parcels were collected for 24hr service. One was delivered the next day, but the other took 2-1/2 days
21/04/14
no comment
21/04/14
no comment
21/04/14
still haven't received the express. 24 parcel 2 working days tent in parcel postponed and then cancelled trip as no tent >48 later
21/04/14
fantastic service with a very polite driver.
21/04/14
no comment
21/04/14
City link did well pick up as expected.
21/04/14
Paid for 24 hour delivery and still not received 4 days later
21/04/14
Possibly give an eta ? Just am or PM ? Although I was more than happy with the service I received !
21/04/14
Keep up the good work
21/04/14
top service and I would be happy to return
21/04/14
Prompt very good service. cannot complain.
21/04/14
The item was delivered, courier told to wait while someone could be found to check condition and sign, but courier left at door and went
21/04/14
Excellent service as usual. no complaints.
21/04/14
no comment
21/04/14
.
21/04/14
2 parcels I've tried to send & nothing but issues. 1 is still waiting to be collected since 17/04!!!!!! Very unhappy & difficult to contact
21/04/14
Excellent service, and parcel arrived at buyer's address on time. I could not track though.
21/04/14
Excellent service, will use again
21/04/14
Still not received item waiting for courier to try and find it so not happy at all.Will have to seriously consider to use again
21/04/14
You were brill really reasonably priced and on top form will defo use you again
21/04/14
Couldn't fault the service at all - prompt pick up and delivery and cheaper than Royal Mail !
21/04/14
no comment
21/04/14
no comment
21/04/14
As always good prices and easy to sort.
21/04/14
Very efficient.
21/04/14
Great service
21/04/14
Excellent service pick up as you said
21/04/14
no comment
21/04/14
Nice driver, collected on day assigned but was mid afternoon and would ideally have been earlier. Overall a good experience, thanks.
21/04/14
My customer was happy with the delivery
21/04/14
no comment
21/04/14
Always excellent service
21/04/14
Picked up 4 packages a day late, with no call from Courier, also one of the packages was totally destroyed inside upon delivery, NOT HAPP
21/04/14
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