We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Parcel pick up promtly and delivered right on time
01/05/14
Excellent service only comment is would be helpful if had a time courier was coming to collect instead of waiting all day
01/05/14
Easy and reasonably priced. Parcel arrived safe and sound in good time.
01/05/14
Brilliant service, customer care on the phone -fantastic,made me feel all was in hand, collected 8.30 am - delivered next day, both great,
01/05/14
I would only use parcel monkey again if you gave a time slot as to when my parcel was being collected so I didn't have to wait in all day.
01/05/14
The service was first class without any problems or hitches
01/05/14
no comment
01/05/14
if possible inform of a delivery slot to allow poeple to be in
01/05/14
Framed painting (without glass) delivered rapidly and safely to the Netherlands. Very pleased with service.
01/05/14
no comment
01/05/14
no comment
01/05/14
Very Good Service. Parcel picked up from home, sent to St. Maarten. Got there quickly and intact. Would recommend highly.
01/05/14
Did what you said you would, when you said you would and at a great price. well done!
01/05/14
Very late delivery should of been 24hr more like five days
01/05/14
Polite when picked up.Shame you cant pick a window for collection.But will use again.Thank you
01/05/14
Useful to know that some carriers (eg City Link) will accept drop-offs if you don't want to wait for a collection.
01/05/14
no comment
01/05/14
Never experienced more bad service then with you, I have been waiting for my pallet to picked for 5days. You can be sure u won't see me!!
01/05/14
You failed with collection and failed to notify me even with correct details. as such my paypal account has been frozen due to your error
01/05/14
no comment
01/05/14
No comment left by this customer.
01/05/14
Did the job at a reasonable cost. Had to wait in all day for the driver to collect, which is a downer, and I prefer prices inc VAT.
01/05/14
timed booking slots would make it a better service
01/05/14
Very late delivery of parcel
01/05/14
No comment left by this customer.
01/05/14
Great!!
01/05/14
the paym,a
01/05/14
Worked perfectly, the pick up and delivery men are a credit to their organisations!!
01/05/14
A very good service as always.
01/05/14
No comment left by this customer.
01/05/14
parcel collected on Friday. and received in Melbourne. by Thursday
01/05/14
No comment left by this customer.
01/05/14
Easy to use, fast delivery and competitive prices.
01/05/14
No comment left by this customer.
01/05/14
No comment left by this customer.
01/05/14
No comment left by this customer.
01/05/14
no need to comment. everything went extremely smooth
01/05/14
No comment left by this customer.
01/05/14
Collected on time will use again
01/05/14
Bad website for information and advertised something that didnt transpire. Letter in post. Disgusted. 18 phone calls later it was delivered
01/05/14
