We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
A phone number would be useful and delivering the next day as arranged (i paid for next day delivery and it did not arrive) Wont use you aga
03/05/14
as with the previous collection, on time, professional staff, great price and delivered as promised at the other end. very well done.
03/05/14
contacted you twice as parcel never got picked up , would like a refund please and will not use again as this service now is very unreliable
03/05/14
Would like regular emails on tracking otherwise excellent service
03/05/14
3rd time using parcelmoney all good :D
03/05/14
No problem at all. 100%
03/05/14
You provide a very good service thank you
03/05/14
The website has been greatly improved since I last used it. Very simple and straight forward even for overseas parcels.
03/05/14
Excellent service all round. Will be using you again in the future.
03/05/14
I found it very straight forward & all went well. Price was the best. Can't fault what you did.
03/05/14
Can't see how you can improve it - you always do what you say you do! 5 stars!
03/05/14
Was perfect, can think of anything....l :)
03/05/14
Keep up the good work
03/05/14
Took a lot longer than the 3 days quoted but got there safe and sound.
03/05/14
the only thing i could think of is if you got a call or an mail the day befor with an am or pm slot. but the rest was great and i saved mone
03/05/14
no comment
03/05/14
no comment
03/05/14
nothing adverse to comment
03/05/14
no comment
03/05/14
no comment
03/05/14
Very quick delivery to Germany .Excellent service again
03/05/14
Good service friendly staff. Fast delivery and always on time
03/05/14
no comment
03/05/14
You did good.
03/05/14
Easy to understand procedure hassle free
03/05/14
cant complain fast cheap and efficient thanks
03/05/14
Good service. Thanks
03/05/14
My customers should have had the consigmnet last Wednesday and is still waiting...
03/05/14
They didn't pick up my parcel on the day they said they would
03/05/14
no comment
03/05/14
no comment
03/05/14
no comment
03/05/14
no comment
03/05/14
Could not have wished for a better service! Communication,collection and delivery were all FIRST CLASS!
03/05/14
Great service great price
03/05/14
very good
03/05/14
the service was good. but thought it could have been a bit cheaper. as the payment was the same as the royal mail. but i picked your sevice
03/05/14
A+
03/05/14
i would like to claim my money back as i didnt recieve the service i paid for how do i.make a claim.and complaint
03/05/14
Very friendly service although pick up date was 1 day late.
03/05/14
