We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
No comment left by this customer.
22/04/14
Only one minor issue that we expected the courier to arrive the next day but came the following day. Happy it arrived but good value
22/04/14
No comment left by this customer.
22/04/14
As per usual a smooth, hassle free process. Thanks
22/04/14
Excellent service, thank you :-)
22/04/14
another furfect delivery Thank you very muck as usual cannot fault this survice
22/04/14
No comment left by this customer.
22/04/14
**** parcel pete
22/04/14
No comment left by this customer.
22/04/14
I used Courier through your site. They scanned the wrong parcel on to their van. I asked them to return this, my parcel was not delivered
22/04/14
No comment left by this customer.
22/04/14
No comment left by this customer.
22/04/14
Great service but had to reschedule collection as wasn't picked up the first time. Will use again.
22/04/14
Everything was excellent, I can't suggest any further improvements. Thank you.
22/04/14
No comment left by this customer.
22/04/14
Easy!
22/04/14
Excellent service easy to use site and will use again
22/04/14
Link to printing the address label didn't work. Everything else fine
22/04/14
No comment left by this customer.
22/04/14
Easy service arranging for pick up to deliver to me. Great value compared to other high street company, cheaper than high street company.
22/04/14
Great service but it should be more clear on the site when the cut off for same day pickup & next day delivery is
22/04/14
The service as always was beyond my expectations, quick pickup, delivery also quick. I am definitely gonna use your service again.
22/04/14
What to say? great service, great price !
22/04/14
Polite pick up courier, fast safe delivery
22/04/14
Collected midday,delivered Midday with ParcelForce 24 service.Good address system.Very efficient. I had used Fedex for over 20 years.
22/04/14
No comment left by this customer.
22/04/14
Parcels are still here after 3 days not been collected yet,i tried phoning help line no answer or engaged finally got through picked up tom
22/04/14
Thank you for a good service,I would use parcel monkey again thank you!
22/04/14
I ordered tuesday for an urgent collection which HAD to be delivered on wednesday and the parcel wasnt collected until thursday!!!!!!!!!!!!!
22/04/14
very pleased with your performent will use you again in the future thank you
22/04/14
Parcel was not collected on agreed date, driver said he did attempt collection, CCTV does not show any driver arriving.
22/04/14
fast efficient service
22/04/14
No comment left by this customer.
22/04/14
Our parcel hasn't been collected from our customer & delivered to us but a parcel that's not ours has been delivered to us. No one will help
22/04/14
No comment left by this customer.
22/04/14
last time we used your site we opted for the cheapest courier & had a bad experience. This time we went mid price, still a good offer & good
22/04/14
An excellent service will definitely be using again, my only comment would be that you do not know when the delivery driver will be arriving
22/04/14
No comment left by this customer.
22/04/14
No comment left by this customer.
22/04/14
Always great service
22/04/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
