We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
We're told to collect next day (Friday), did not came till Wednesday, then it delivered next day
03/05/14
No problems , easy to book and arrived safely .
03/05/14
no comment
03/05/14
Parcel has not been delivered yet
03/05/14
The best 100 %
03/05/14
Don't use if in a hurry! Stated delivery time to South Africa was 3-4 days - took 22 days to arrive! Tracking updated regularly online.
03/05/14
Ok a little bit confusing and the website not brilliant and communication scatty but you got there in the end, would I use you again for rec
03/05/14
smoth transaction
03/05/14
it's never 2/3 days as says
03/05/14
Excellent service and fast delivery.
03/05/14
no comment
02/05/14
Excellent service, fast and efficient
02/05/14
Night freight does not have tail lifts on their delivery trucks, so I had to lift off with driver who wasn't happy.would not use this servic
02/05/14
Great service, well done!
02/05/14
no comment
02/05/14
excellent service as always
02/05/14
no comment
02/05/14
no comment
02/05/14
Parcel paid for overnight service but not delivered until 2 days later, very disappointed.
02/05/14
Cheap and on time.. loved it
02/05/14
no comment
02/05/14
Tracking the package was unclear, I sent it to Germany and it was signed for in the uk. Then I had to make calls to find out where it was.
02/05/14
It would help if the parcel collection company could advise an approximate pick up to
02/05/14
Nice and quik
02/05/14
Great service
02/05/14
the collection was re scheduled without problems.
02/05/14
.
02/05/14
no comment
02/05/14
no comment
02/05/14
1 one day delay in collection, 2 unable to track as system error
02/05/14
Amazing price. Very efficient and arrived very quickly. Thanks
02/05/14
excellent service as always
02/05/14
no comment
02/05/14
no comment
02/05/14
Did what and when you said you would which was a big improvement on my experience with a competitor - so excellent service, thanks
02/05/14
Everything went very smoothly. Thanks.
02/05/14
excellent picked up early morning and delivered next day
02/05/14
No comment left by this customer.
02/05/14
driver went to collect siad he had no room on wagon and then did not go back to collect then had no communication from yourselves
02/05/14
Very pleased with service. Parcel was picked up Monday morning and my daughter received it Wednesday morning in Berlin.
02/05/14
