We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
Took 3 days to collect and 2 days to deliver. Poor imo
18/04/14
no comment
18/04/14
Very shocking service, i will not be using your services again, having no contact number is not good, 2 days late collection
18/04/14
no comment
18/04/14
no fuss service
18/04/14
no comment
18/04/14
Quick and simple online service.
18/04/14
I have already sent a separate email regarding the extremely poor service we received from your company
18/04/14
Great
18/04/14
Efficient service
18/04/14
no comment
18/04/14
no comment
18/04/14
Courier failed to show on the designated date. Failed to notify us even though we stayed indoors the whole day. Poor service.
18/04/14
fast delivery and really easy,
18/04/14
No comment left by this customer.
18/04/14
Easy to book, good prices, no any issues.
18/04/14
parcel wasn't collected ..very disappointed in service ..tryed to rebook wil not allow no contact wouldn't recommend
18/04/14
Very good efficient service!
17/04/14
no comment
17/04/14
You need a call centre.It would give you the edge over P2G.
17/04/14
The booking service was very good but the goods were damaged in delivery.
17/04/14
More accessible customer service / help would be nice, although shipping is always fab!
17/04/14
no comment
17/04/14
no comment
17/04/14
no comment
17/04/14
good
17/04/14
My parcel still hasn't been collected, terrible.
17/04/14
no comment
17/04/14
Large and heavy item delivered quickly, cheaply, and without the need for a printer.
17/04/14
no comment
17/04/14
Everything perfect and very easy to use.thank you
17/04/14
The timings stated between 9-6 the courier arrived at 7.30! Not happy at all
17/04/14
No hassle picked up on time
17/04/14
no comment
17/04/14
excellent service and very competitive pricing as usual
17/04/14
no comment
17/04/14
5 days to collect parcel. No phone calls from depot. No answer at Southampton depot. Communication awful.
17/04/14
excellent service all round. Staff very courteous and helpful. Highly recommended
17/04/14
no comment
17/04/14
no comment
17/04/14
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