We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Delivery took longer than expected, no card left when claimed...
05/05/14
No comment left by this customer.
05/05/14
not another courier yet paid still waiting emailed no reply back
05/05/14
Very good thank you
05/05/14
It took 4 days not two and I have taken the bank holidays away, otherwise it would be six days, not impressed
05/05/14
Came on time no problems
05/05/14
No comment left by this customer.
05/05/14
The parcel still with u, v angry :(((
05/05/14
great service as always. Our prefered shipper for smaller items!
05/05/14
Brilliant service , unbelievable ,35kg 10,000 miles ,delivered as stated , but tracking was still saying ; stopped for detailed inspection .
05/05/14
nothing to say you done what i paid you to do thanks
05/05/14
my parcel has NOT been collected on 2 occasions. it's still sat in my hall. will be using myhermes f4om now on
05/05/14
Collection at Lunchtime, Delivery in Scotland Next day. Good service
05/05/14
parcel force couriers very reliable
05/05/14
My son in South Africa ended up having to collect this parcel from the local post office and paying R100 before he could get it.
05/05/14
Fantastic service. No problems. Will use again when needed.
05/05/14
better than parcel2go which always tells you that the destination postcode is invalid, but you are still too slow to deal with
05/05/14
LAST ORDER WAS GOOD I LOST £6 ON A PARCEL NOT COLLECTED WHICH YOUREFUSE TO REFUND WILL ONLY SEND THE ODD PARCEL TILL IT IS SORTED
05/05/14
website mentions strong packaging,but after payment mentions MUST be in a cardboard box,this is slightly misleading,& worrying if wrapped
05/05/14
City Link, again. So far, never failed!
05/05/14
All good: nice easy to understand web site, pick up as promised, quick and accurate delivery and parcels arrived in good condition.
05/05/14
Very good service will definately be back. Thanks
05/05/14
CLUNKY WEBSITE DIFFICULT TO USE.
05/05/14
very good and quick delivery
05/05/14
deliver the parcel on time. make it possible to find the claims form
05/05/14
No comment left by this customer.
05/05/14
excellent service as always - best courier around
05/05/14
Citylink... professional as always.
05/05/14
No comment left by this customer.
05/05/14
Van driver was late picking up my parcel
05/05/14
Excellent - the usual service!
05/05/14
No comment left by this customer.
05/05/14
The website was easy to follow and the whole process was smooth and faultless. Thank you.
05/05/14
there is no point giving a mobile phone no if you are not going to ring it missed to collection but no call
05/05/14
didn't get any reply to my enquiry,delivery took longer than usual,not sure why,no response from parcelforce
05/05/14
Parcel is still here was never collected by Courier - no contact from them or yourselves. Trying again Tuesday 6/5/14 but not happy
05/05/14
Service was excellent would be good if there was a time slot for pick ups
05/05/14
Efficient will use again. thanks
05/05/14
Great service, fast delivery. I would definitely recommend. :-)
05/05/14
Excellent service
05/05/14
