We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
no comment
18/04/14
my item came smashed
18/04/14
Very easy and efficient. All went like clockwork:)
18/04/14
no comment
18/04/14
no comment
18/04/14
delivered on time well done!
18/04/14
no comment
18/04/14
My parcel reached the destination badly damaged. Was a ver expensive appliance. Quite embarrassing to be honest.
18/04/14
no comment
18/04/14
Very poor. Because my parcel have be lost
18/04/14
No comment left by this customer.
18/04/14
No comment left by this customer.
18/04/14
Excellent service. Great price, perfect delivery timing and polite service from
18/04/14
you still have not turned up to collection item! we can now only complain by post !! how fustrating is this. please phone us asap to sort
18/04/14
Dx Nitefreight have been amazing for collecting all our parcels we book through parcel monkey. Best couriers ever.
18/04/14
Excellent service, using Parcel force 24 and 48 options. Cant fault anything. Beats trudging to the post office!
18/04/14
I would like a collection time
18/04/14
no comment
18/04/14
no comment
18/04/14
good service
18/04/14
Waited in all day for a collection - no-one came. Had to take my package to Trafford Park depot. 2nd time this has happened.
18/04/14
Excellent service. Very quick delivery. Thank you
18/04/14
Courier has failed to collect truce and with no one to speak to we are in limbo with what to do
18/04/14
excellent service!
18/04/14
There is no indication of when the drivers will arrive with Next Day Delivery pick up. Very unhelpful.
18/04/14
excellent service
18/04/14
Better notice of what time the pickup will be - the driver knew it would be 1523 but we were told 'all day'
18/04/14
Cheap, fast and on time
18/04/14
I would like to have known what time to expect the uplift from - tried to find out but couldn't. Was there from 8am anyway thanks
18/04/14
Parcels were not collected, courier called to cancel collection
18/04/14
no comment
18/04/14
no comment
18/04/14
no comment
18/04/14
Had to ring in and complain about parcels not being picked up. Not happy
18/04/14
Frustrated no tel number for you as correct City Link reference was not given to me so no way of checking where parcel was and when expected
18/04/14
Courier never collected the parcel despite them confirming they had!! in the end I had to drive 20 miles to drop it off! Very unhappy
18/04/14
Efficient collection and delivery; both on time. Also has a good web site for booking.
18/04/14
excellent value for money, far better than any competition, site easy to use too - highly recommended to all !
18/04/14
no comment
18/04/14
Simple, direct, efficient and straightforward... Such a pleasure. Will definitely use again in the future. Highly recommended
18/04/14
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