We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
impressed, very quick and very low prices, will use you again😉
05/05/14
Thanks and great service. punctual and time keeping excellent.
05/05/14
delivery arranged sunday evening, Courier told me by phone on tuesday they got information after 12pm monday, no use on a 24 hr service,
05/05/14
parcel was a day late at being collected the bag sent was too small and taken 4/5 days to deliver, no contact info to complain disgrace :(
05/05/14
never recieved parcels
05/05/14
exellent
05/05/14
Website is hopeless
05/05/14
no comment
05/05/14
great service - you do exactly what you say on your ' tin '
05/05/14
Courier didnt collect parcel on the said date. they say parcel money had IT id=issues. i have to pay compensation for the late delivery
05/05/14
You still haven't collected the parcel from its origin Ffs numerous phone calls to dx freight are no help either absolute joke never again
05/05/14
I paid for next day but the item didn't arrive until the afternoon of the day after
05/05/14
Spot on
05/05/14
no comment
05/05/14
no comment
05/05/14
No Problems thanks
05/05/14
no comment
05/05/14
Great service highly recommend
05/05/14
It was all good thank you
05/05/14
A time slot would be useful but otherwise great service
05/05/14
Exellent service
05/05/14
Very poor. After 4 days, my parcell still was in the same post office, where I left it !!! Wake up!! Is it a joke? What's going on there?
05/05/14
Always a good price
05/05/14
All ok at UK end but delivery in France slower than expected - may have been sue to a French public holiday
05/05/14
Collection confirmed for Wed 30th Apr-despite attempted phone calls and rebooking the package is still here!!!Considerable embarrassment !!
05/05/14
Service is very good and price is good delivery as said
05/05/14
no comment
05/05/14
Great service by you but not by city link according to their tracking info it sat in thee depot an got delivered day after
05/05/14
Parcel still not delivered !, was not picked up. A waste of time.
05/05/14
I have sent parcels with Parcel Monkey many times and each time have been very satisfied with the service.
05/05/14
no comment
05/05/14
Delivery was good it took longer than the stated time
05/05/14
no comment
05/05/14
Website easy to use. Collection no issues.
05/05/14
Arranged for pick up Wednesday, came Thursday, had to make other arrangements and had no communication. Request refund.
05/05/14
very fast and efficient service at a good price
05/05/14
no comment
05/05/14
No comment left by this customer.
05/05/14
3 days it took to get my order delivered, awful service, I want a refund, I missed 2 days work chasing a parcel, worse servis ever,
05/05/14
A contact would be good when the labels dont come through and pick up when you say not the next day.
05/05/14
