We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,666 reviews.
Item totally broken, I had to refund buyer, will be in touch.
28/04/14
More notice of when you are picking up the parcel would be good. All day is not good enough.
28/04/14
Parcel was not picked up. No reply to 3 emails or tweet. DX picked up 3 days later - still no update on parcel whereabouts
28/04/14
No comment left by this customer.
28/04/14
No comment left by this customer.
28/04/14
No comment left by this customer.
28/04/14
Awesome service, parcel was delivered so fast. Beyond my expectations !!!
28/04/14
Ontime and professional all info supplied on website great service
28/04/14
No comment left by this customer.
28/04/14
Still not delivered and no contact from courier
28/04/14
Very very poor service. Our collection was 2 days late. driver knocked on wrong door.
28/04/14
parcel not collected
28/04/14
sorry, I pushed the wrong button - the service was excellent and I would use it again
28/04/14
No comment left by this customer.
28/04/14
quick, nice person, fast delivery
28/04/14
Until you get your comms sorted, the service will be poor, although you will remove this poor feedback anyways as you edit out poor feedback
28/04/14
Until you get your comms sorted, the service will be poor, although you will remove this poor feedback anyways as you edit out poor feedback
28/04/14
good coms no problems will use again
28/04/14
Cannot fault the value for money and service ...
28/04/14
Both parcels picked up same time - delivered 2 different days - seemed odd but apart from that great stuff.
28/04/14
No comment left by this customer.
28/04/14
booking process was spot on and by far the best i have used recently
28/04/14
Very reliable!!
28/04/14
Highly rated service.
28/04/14
No comment left by this customer.
28/04/14
very pleased with the service, easy to use while giving lots of options, will use again
28/04/14
Competetive, reliable and quick.
28/04/14
Youb still havent managed to another courier that should have been collect a week ago!!!
28/04/14
No comment left by this customer.
28/04/14
very pleased
28/04/14
This is too many times that we have been let down on both collection and dlivery
28/04/14
An efficient and prompt service, the driver was smart, courteous and helpful.
28/04/14
Parcelforce provided a sticky label so I had no need to print off a label. This was not clear - one bit said print, another said provided.
28/04/14
I am using your service regularly now and am a very satisfied customer. Thank you.
28/04/14
keep up the good work, service was fine, delivery time fine, price fine.
28/04/14
No comment left by this customer.
28/04/14
many thanks a very pleased for the delivery, as it was so fare away, and with convenience will use you again
28/04/14
As usual, faultless transaction. No monkeying around with these guys !!
28/04/14
No comment left by this customer.
28/04/14
No comment left by this customer.
28/04/14
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