We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
no comment
20/04/14
Excellent again, will use again.
20/04/14
We are very pleased with your reliable service
20/04/14
Great service
20/04/14
perfect service and excellent staff, would recommend , much thanks
20/04/14
no comment
20/04/14
Collected and delivered the next day, excellent
20/04/14
Very good and fast reliable, will use again
20/04/14
Item collected on time. Very polite driver. Great service. Will use parcel monkey again.
20/04/14
excellent as usual
20/04/14
it would have been better if you had a pick up and delivery time.
20/04/14
longer than stated for delivery. parcel damaged on arrival. will complain.
20/04/14
no comment
20/04/14
If you could get the technology to auto find foreign address's via post code that would be great.
20/04/14
No comment left by this customer.
20/04/14
No comment left by this customer.
20/04/14
Parcel force were not keen to accept your printed address label
20/04/14
Service was easy to book, courier arrived just before lunch, so didn't spend all day waiting in and he was very professional.
20/04/14
Parcel has still not been collected
20/04/14
No comment left by this customer.
20/04/14
Abysmal, parcel was never collected, I have demanded a refund.
20/04/14
Professional and quick delivery
20/04/14
Did not collect on arranged day despite receiving email so I waited in all day. I Don't think 1 man to carry 40kg item is acceptable.
20/04/14
Thanks for a great service, please don't change.
20/04/14
Would like to have waybill number of delivery service you ultimately use for easier tracking. Took long at customs.
20/04/14
Collected as promised and safely delivered next day
20/04/14
No comment left by this customer.
20/04/14
100%
20/04/14
Excellent service. Extremely good value compared to others. Item arrived safely and I could track it all the way.
20/04/14
Great price although the estimated time of delivery was wrong by 3 hours
20/04/14
EXCELLENT ***** STAR
20/04/14
Parcel wasn't collected and I couldn't rebook it via parcel monkey. I'm still trying to get it collected
20/04/14
No comment left by this customer.
20/04/14
I booked on the Sunday & I asked for an 11.30am collection on the Tuesday.The driver arrived at 1.15pm. My wife was late at the doctors 1/10
20/04/14
No comment left by this customer.
20/04/14
No comment left by this customer.
20/04/14
great service all round, very pleased & will be back
20/04/14
The driver didn't collect on the agreed date. Not Parcel Monkey's fault.
20/04/14
no comment
20/04/14
Easy process, all went well, thank you.
20/04/14
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