We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
No comment left by this customer.
22/04/14
Really good service + cheaper than others I found.
22/04/14
how about collecting on time and not a week late!!!!!!!!!!!
22/04/14
The company that were collecting the parcel gave a most unsatisfactory service. Also I found no guidance in completing customs invoices.
22/04/14
Easy to organise collection and delivered to France safely and quickly, thank you.
22/04/14
No comment left by this customer.
22/04/14
Please make it clearer the couriers hours of operation. Some companies start at 0900 and some earlier and as a result I missed a collection
22/04/14
my parcel still hasnt been collected after a number of phone calls to the depot!!!
22/04/14
collection and delivery were all spot on, thank you!
22/04/14
Service excellent, booking long winded, would prefer simplified, could not see proof of delivery. eBay seller, 1st time Parcel Monkey user
22/04/14
Quick delivery, all good
22/04/14
No comment left by this customer.
22/04/14
I recently placed an order to transport a Guitar which is on the restrictive list . It stated on this that item could be sent but at owners
22/04/14
No comment left by this customer.
22/04/14
Our parcel was not picked up the first time so was late getting to the destination
22/04/14
You say don't print the ticket, though don't logged the ticket to the post office chosen so they don't have it either
22/04/14
Price. Citylink collecting.
22/04/14
no comment
22/04/14
no comment
21/04/14
fast and efficient thanks
21/04/14
City Link courier is always kind & helpful; the delivery time & tracking is also excellent. Many Thanks
21/04/14
You do exactly what, you say you will do.
21/04/14
Great service at half the price of the same carrier in the Post Office
21/04/14
no comment
21/04/14
no comment
21/04/14
no comment
21/04/14
Be better if you didn't ask for feedback every time I use you. Used you againl
21/04/14
no comment
21/04/14
no comment
21/04/14
Efficient easy to use and low prices!
21/04/14
no comment
21/04/14
Disgusting parcel was 4 days late. Won't use again
21/04/14
Had to re-book due to emergency - re-booked for the following day - courier never turned up - not professional at all
21/04/14
no comment
21/04/14
i am getting fed up with you saying my parcels are weighed and measured wrongly, time to go elsewhere i think.
21/04/14
First class service, only comment would n
21/04/14
On time...fast and speedy collection and delivery
21/04/14
No contact details for parcel monkey!!!, NO PHONE NUMBER, NO EMAIL ADDRESS, NO LIVE CHAT!!,needed to cancel the shipment.
21/04/14
no comment
21/04/14
very good- you did everything you said you would.
21/04/14
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