We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,668 reviews.
have heard nothing from you regarding a failed collection. asked for a refund haven't heard back.
30/04/14
All good thanks
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
excellent services
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
Good service at a good price only downside is I found it hard to track item as parcel force didn't recognise tracker number given to me .
30/04/14
For the second time out of 5 collections the courier failed to arrive on the selected date, wasting my time and delaying my delivery.
30/04/14
No comment left by this customer.
30/04/14
I sent two items on the same day one arrived 2 days later one took 4 days. Both items were smashed to bits
30/04/14
arrived but did not take parcel as "no room on van " = bunch of monkeys
30/04/14
No comment left by this customer.
30/04/14
I booked a collection fo net day, it was ecepted yet the courier turned up a day later and I had to eplain to my customer why!
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
I didn't deal with the delivery myself but I do know that the package has been received in good condition by our customer. Thank you.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
Re my last two parcel collections. Parcel Monkey has gone from excellent service to poor. both pickups occurred
30/04/14
Very reasonable prices and very quick delivery
30/04/14
Hassle free - great service
30/04/14
Excellent service as always thank you :)
30/04/14
I found the website clear and easy to use.
30/04/14
No comment left by this customer.
30/04/14
great service great price JUST GREAT !!!
30/04/14
Excellent, prompt and professional sewrvice. Nice Cornishman turned up....proper job!!
30/04/14
City link fAiled to follow collection instructions again. Had to contact them direct and rearranged collection
30/04/14
Collection as planned
30/04/14
No comment left by this customer.
30/04/14
Parcel monkey did well. Price was good. Citylink kept going to the wrong address though. Otherwise all good
30/04/14
No comment left by this customer.
30/04/14
Everything went smoothly from collection to delivery so no improvements as far as I am concerned.
30/04/14
Great value and excellent service
30/04/14
Good service, good price, good job!
30/04/14
Get the courier to actually collect the item!!!!!!!
30/04/14
No comment left by this customer.
30/04/14
fragile sensory equipment, delivered safe and sound, many thanks
30/04/14
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