We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Excellent service, very reliable and good value for money
07/05/14
Great easy service for a cheaper price with citylink next day delivery than going direct. Thanks
07/05/14
Thank you
07/05/14
No comment left by this customer.
07/05/14
No comment left by this customer.
07/05/14
No comment left by this customer.
07/05/14
Still waiting after a ****ing week of paying next day delivery. Rescheduled, still waiting. Where's my money...?
07/05/14
courier didnt collect
07/05/14
Parcel was not collected on the day, still has not been delivered and has been sent for the wrong day after paying for Saturday delivery
07/05/14
My Item was damaged now the person who was purchasing it requires refund, poor service.
07/05/14
absolutely superb servicw and prices, thank you
07/05/14
it would have been helpful to have given a more specific time that parcel wiil be picked up was told between 9 and five driver arrived 10 mi
07/05/14
All went smoothly, very happy.
07/05/14
No comment left by this customer.
07/05/14
amazing cant wait to use you again
07/05/14
No comment left by this customer.
07/05/14
I can't get hold of you to rearrange delivery!
07/05/14
No comment left by this customer.
07/05/14
Fantastic easy. To use
07/05/14
DX Freight ax offered me a FULL REFUND
07/05/14
I was told on the web site I didn't have to print the postage label myself. The post office couldn't print it and had never heard of you!
07/05/14
I was very satisfied with the service, and he gentleman who picked up my delivery was extremely pleasant and polite.
07/05/14
Please note that you are requesting feedback, when I have not received any notification of delivery?
07/05/14
great service. no issues. very reliable. thanks
07/05/14
Delivered on time
07/05/14
No comment left by this customer.
07/05/14
No comment left by this customer.
07/05/14
I can't stay in all day. It would be a great idea if you could add collection notes, i.e. parcel under bin etc.
07/05/14
No comment left by this customer.
07/05/14
I would like if you took up the sevice of letting me know when to expect a pickup, ie between time and time, no more waiting all day.
07/05/14
Once again collected early and delivered on time!! !excellent!!!!!
07/05/14
iy was a little later than you stated
07/05/14
No comment left by this customer.
07/05/14
Had office chair picked up London, delivered to Cumbernauld, came day early, driver from DX phoned first. Very pleased.
07/05/14
No collection made on original order. Re-order next day, No attempt at collection. Waited 6 days for collection and not even an apology.
07/05/14
i was very happy with service and the price was brilliant I would use again thank you
07/05/14
No comment left by this customer.
07/05/14
Still waiting for my parcel to be collected by dx freight.no phone contact
07/05/14
same day pick up option
07/05/14
No comment left by this customer.
07/05/14
