We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
great sevice as always. thank you.
08/05/14
As it took 4 phone calls for you to FINALLY collect the parcel, which should have been collected on Friday 2nd and not Wedn 7th May
08/05/14
My parcels have just come back to me today....any ideas? Im furious.
08/05/14
the original schedualed delivery never happend so had to re-book. Not very convenient when the office is not manned 5 days a week!
08/05/14
Picked up in good time , driver very polite and efficient
08/05/14
No comment left by this customer.
08/05/14
Very efficient, easy to use service
08/05/14
No comment left by this customer.
08/05/14
Delivered on time. Very well done considering the distance travelled.
08/05/14
No comment left by this customer.
08/05/14
Still not updated to delivered even though delivered days ago ?
08/05/14
Next day delivery failed us! Disappointed
08/05/14
No comment left by this customer.
08/05/14
NO ONE COME FOR COLLECTION FOR 7DAYS.ALSO PARCEL MONKEY REF NUMBER IS NOT AVAILABLE TO USE IN PARCELFORCE.
08/05/14
I am absolutely furious as my parcel was late for starters then was very badly damaged
08/05/14
Service was brilliant - couldn't fault it at all. Thank you much appreciated.
08/05/14
No comment left by this customer.
08/05/14
No comment left by this customer.
08/05/14
No comment left by this customer.
08/05/14
na
08/05/14
No comment left by this customer.
08/05/14
Perfect!
08/05/14
Great service & price. will use again.
08/05/14
firt time i used you, driver said gate was locked and i know it wasnt i waited home all day as he left no note or anything, not happy
08/05/14
have saved .will be yous in you from now on 10/10
08/05/14
great service, used you twice, always delivered next day, efficiently, happy with your service thus far.
08/05/14
No comment left by this customer.
08/05/14
Keep prices low
08/05/14
No comment left by this customer.
08/05/14
Absolutely terrible. Paperwork incomplete. Extra payment to NZ customs needed. No Parcel Monkey customer support available. Never again.
08/05/14
Far best the best courier service always collects and deliver on time.
08/05/14
No comment left by this customer.
08/05/14
Completely happy with the service thank you - will definitely use you again if we need to.
08/05/14
No comment left by this customer.
08/05/14
The collection was excellent, we do not know if it has been delivered. Quoted 3 to 5 day delivery, it is now 6 days, carrier misdirected?
08/05/14
No comment left by this customer.
08/05/14
Collection not made, not information from you on why or anyway of finding out why on the day.
08/05/14
No comment left by this customer.
08/05/14
good system and worth the work required to get the label printed correctly.
08/05/14
Good work!
08/05/14
