We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Paid for next day delivery items only collected 6 days ( and multiple re-books) later
08/05/14
No comment left by this customer.
08/05/14
good service but would like updating where parcel is in transit
08/05/14
No comment left by this customer.
08/05/14
Excellent service!
08/05/14
My pallet still hasn't arrived, the consignment number doesnt track, and i;e spent over 4 hours trying to sort it, with still no result!!!!
08/05/14
No comment left by this customer.
08/05/14
2 parcels on 2 day delivery were split up and sent to the wrong and different places, delivery took over a week, considerable hassle & costs
08/05/14
*****
08/05/14
Had one chap door run delivery but other than that good service. Poor call center wait times however.
08/05/14
Used you twice now excellent service
08/05/14
*****
08/05/14
****
08/05/14
*****
08/05/14
very good services. will definitely use again
08/05/14
All as described. Only issue was trying to pay via Paypal
08/05/14
*****
08/05/14
very pleased with the service and delivered on time. Thank you very much
08/05/14
very good service
08/05/14
Parcel wasn't collected on day assigned by courier...but got it sorted in the end.
08/05/14
You were better than good.
08/05/14
You could improve your service by picking up my parcel. No courier.unableto rebook on your site.please help. Can't afford to lose this money
08/05/14
simply brilliant service no problems , no hassle, does what they say on the add one happy bunny, thanks again keep them parcels moving, .
08/05/14
I could not track my parcel and it took a week top deliver I believe
08/05/14
*****
08/05/14
*****
08/05/14
no comment
08/05/14
Brilliant service as ever - I couldnt be happier! A+++++
08/05/14
No comment left by this customer.
08/05/14
Parcel wasn't delivered by City Link by the next day, but was, surprisingly, delivered the following day (which was a Saturday).
08/05/14
hastle free proces
08/05/14
Great service from start to finish. *****
08/05/14
Very satisfied, will recommend!
08/05/14
More feedback on when the parcel is collected and estimated delivery, but otherwise GREAT!
08/05/14
WAS TOLD WILL BE DELIVERED WHEN I CALLED AND DID NOT TURN UP ON THAT DAY CAME THE DAY AFTER
08/05/14
Excellent service as usual. I have never had any problems using Parcelmonkey.
08/05/14
consignment online said 2 items. 1 item delivered but it was actually 2. I am abroad and thought i was missing one item. Unable to check.
08/05/14
Excellent
08/05/14
Great first experience - only downside was the CityLink driver was rude!
08/05/14
No comment left by this customer.
08/05/14
