We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,668 reviews.
Prompt, courteous collection. Prompt delivery also. Very pleased.
01/05/14
The Parcels got there, Can't complain
01/05/14
very happy much cheaper than royal mail
01/05/14
This one was ok. Other order (monday 28th has been terrible so far...)
01/05/14
You didn't turn up when you were supposed to we could not contact you properly any other way than Facebook. then you turned up unexpected.
01/05/14
No comment left by this customer.
01/05/14
Booked on 24th April 2014, supposed to collect on 25th April 2014 but was only collected on 29th April 2014 after a few phone calls
01/05/14
The service was good and the delivery went fine. Next time I will get my order in the system quicker and maybe pick up a day.
01/05/14
Phone number of Norske was needed to continue track search
01/05/14
Easy to use and a good price - excellent
01/05/14
No comment left by this customer.
01/05/14
Good communication (Hotline). Cheap price. Comfortable Pick-Up service and fast (international) delivery. Very satisfied. Thanks
01/05/14
fantastic service
01/05/14
Great all round service print and polite with great communication, have recommended
01/05/14
No comment left by this customer.
01/05/14
No comment left by this customer.
01/05/14
No comment left by this customer.
01/05/14
Excellent speedy service
01/05/14
Parcel picked up day late but having picked up an email address off a reviews web page got email from a Director who has sorted issue
01/05/14
No comment left by this customer.
01/05/14
Collected and delivered exactly as quoted - excellent service
01/05/14
Fine, no problems.
01/05/14
First time I've used your service. Recommended by a friend. Missed the first collection but communication was first class. Great! Thanks.
01/05/14
No comment left by this customer.
01/05/14
EXCELLENT WORK
01/05/14
excellent service, great price, quick, efficient and easy
01/05/14
no comment
01/05/14
Collection was made 4 days after confirmed collection date. No apology made. Will not use you again.
01/05/14
Always there and do what we need
01/05/14
no comment
01/05/14
We booked next day delivery, to be collected day of booking. Parcel only collected next day
01/05/14
excellent! would definitely use them again.
01/05/14
no comment
01/05/14
Everything went very smoothly. I would use your service again.
01/05/14
Abysmal service. Failed to collect. Had to re-book. No adequate way to contact or complain. Courier appalling. Will avoid you in future.
01/05/14
Driver arrived on time and knew which parcels he had to take
01/05/14
Delivers wrong package
01/05/14
Only thing I could fault was cost considering the postage for delivery £8.50 your cost £19.14
01/05/14
Failure to collect package so had to deliver to depot. Delivery OK
01/05/14
no comment
01/05/14
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