We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
More than a week gone neither parcel arrived noty money returned, no replies to my emails, no sorry no apology very poor service. Tough luck
09/05/14
Pick up was fine, parcel delivered within the time offered = very happy to use your services again.
09/05/14
no comment
09/05/14
no comment
09/05/14
no comment
09/05/14
Very straightforward and easy to arrange. We dropped the parcel off to avoid waiting in but no problems at depot either.
09/05/14
exellent
09/05/14
there was no collection
09/05/14
Picked up 4.00 pm Friday Preston, delivered 9.30 Saturday Newcastle, - excellent
09/05/14
smooth transaction.
09/05/14
no comment
09/05/14
no comment
09/05/14
First collection at 9 which I missed due to school run-no phone call. Tuesday recollect, didn't deliver till Thursday.
09/05/14
no comment
09/05/14
Everything out on time, an excellent service thankyou.
09/05/14
Collect on time as planned. thank you
09/05/14
selected a 24 hour delivery service because they stated they delivered on Saturdays (ordered Thursday) Actual delivery was following Tuesd
09/05/14
Fantastic service thank you
09/05/14
no comment
08/05/14
no comment
08/05/14
no comment
08/05/14
08/05/14
a little bit slower than expected, but efficient
08/05/14
no comment
08/05/14
Excellent service, reasonably priced, will use again.
08/05/14
Parcel not picked up for 3 days (currently), no communication, no telephone number, no response to email, awful company, avoid at all costs
08/05/14
Good Service Generally, Tracking Info Helpful, Resonable Price for weight of Parcel, Collection day/ dates were highly inaccurate though
08/05/14
Just try to understand why you get bad comments with the lack of communications for other people that have had trouble with you.. Well done
08/05/14
no comment
08/05/14
no comment
08/05/14
Excellent service.....as always
08/05/14
The service was quick and efficient
08/05/14
No comment left by this customer.
08/05/14
No comment left by this customer.
08/05/14
Very prompt collection.
08/05/14
The item has still not been collected and no one answers the help line number I've phone
08/05/14
No comment left by this customer.
08/05/14
Parcelforce label says economy: their global economy to China is 6 weeks+, you said 6-10 days. Clarify on your site please.
08/05/14
No comment left by this customer.
08/05/14
Good service cheaper than Royal Mail no queuing easy to use
08/05/14
