We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,855 reviews.
No comment left by this customer.
23/04/14
Straightforward website; couriers collect as arranged and no delivery problems.
23/04/14
Marcus, the city link driver was very polite and all went well, thank you
23/04/14
easy to use booking procedure, efficient service
23/04/14
Very simple to organise, reasonable cost, very efficient, with tracking time given to the minute
23/04/14
Excellent service
23/04/14
Picked up as promised..a very quick service.
23/04/14
Not recieved my parcel, sent 2 emails and no reply. Ridiculous will never use again.
23/04/14
No comment left by this customer.
23/04/14
No comment left by this customer.
23/04/14
This was the third parcel i have sent with you, the first was 4 days late, the next two didn't arrive at all!!!!!!!!!!!!
23/04/14
You sent me the wrong tracking number so I had to work out parcelforce's tracking number. The number you sent was several digits too short.
23/04/14
No comment left by this customer.
23/04/14
No comment left by this customer.
23/04/14
Very happy, process was very straightforward and a lot cheaper than going down the post office !
23/04/14
AA********************
23/04/14
No comment left by this customer.
23/04/14
My parcel was not collected and I am still waiting for collection. I rang Parcel Force 4 times, twice told driver was on his way. Very poor
23/04/14
no comment
23/04/14
The tracking number wouldn't work for both the parcels I sent. DX courier, numbers you people gave said invalid id.
23/04/14
no comment
23/04/14
no problems. Thanks.
22/04/14
no comment
22/04/14
Well done happy with your service during the easter break. Thanks keep up all the good work. Naz
22/04/14
all good
22/04/14
The quote was nothing like the final price. Need to be more up front with charges such as insurance. Payment was difficult.
22/04/14
no comment
22/04/14
Courier did not contact recipient to arrange delivery or keep informed.
22/04/14
no comment
22/04/14
Easy and efficient. Thank you
22/04/14
No comment left by this customer.
22/04/14
no issues,picked up and delivered as requested, good price
22/04/14
very happy with the speed of the parcel delivery
22/04/14
not bad will most probabily use you guys again thank you.
22/04/14
Excellent service reasonably priced
22/04/14
Waited in for 2 days and parcel not collected! It's still on my dining table waiting!!
22/04/14
No comment left by this customer.
22/04/14
Very good and economical service. Would really like to be able to drop off parcels with Parcelforce.
22/04/14
My item has not been collected. Please contact me immediately as am getting no response from your telephone numbers.
22/04/14
Compete crack, haven't got nearly enough space to write what I need to. Probably why you limit it.
22/04/14
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