We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
You have failed to another courier or contact parcel force regarding it,I will be seeking a full refund
23/04/14
Selected drop off post office for ParcelForce did not exist anymore(!), but otherwise all was smooth.
23/04/14
There was no feedback where it was or when it was delivered.
23/04/14
Warn when a bank holiday will interrupt a next day service.
23/04/14
No comment left by this customer.
23/04/14
Absolutely terrible, would never use again or recommend, I've emailed you a wk ago, no reply! courier didn't collect, still not delivered!!
23/04/14
No comment left by this customer.
23/04/14
very convenient and cheap! will definitely use again!
23/04/14
very efficient service. i was able to track parcel from collection at local post office to its destination. value for money
23/04/14
No damage and efficient handling. Will be using you instead of Parcel2go
23/04/14
No comment left by this customer.
23/04/14
Driver didnt have labels as requested, left hand written note on calling card with tracking numbers
23/04/14
great service and arrived on time.
23/04/14
Good reliable service, everything arrived safely, on time too.
23/04/14
Very friendly gentleman who collected item. Very easy to set up the delivery. Thanks for a fast transaction
23/04/14
No comment left by this customer.
23/04/14
Parcel was never collected on the stated date. Had to get another courier
23/04/14
DX failed to collect on the correct day so had 2 days of being at home waiting for them
23/04/14
excellent service
23/04/14
Ok in the UK but no phone support when needed. Wouldn't send abroad again.
23/04/14
Puzzled as to why you sent the delivery label to the person receiving the parcel, not the person posting
23/04/14
Very happy with the service, see you again soon.
23/04/14
No comment left by this customer.
23/04/14
Your website is very user friendly. Pleasant to look at and easy to use. It is a fast and effective service with happy customers all round.
23/04/14
No comment left by this customer.
23/04/14
Should have been told pick up on Maundy Thurs would not be delivered until Tue even though next day service charged. Not told parcel left
23/04/14
Contact numbers to call when you ned to clarify or have a question
23/04/14
i've spent 14 hours sitting and waiting for courier. had to spend money to call them 5 times. the bike arrived 2 days later than it supposed
23/04/14
a text message when parcel is gonna be delivered
23/04/14
good but slow getting a label ready to print!!
23/04/14
Delivered as requested - thank you
23/04/14
item wasnt collected on pick up date ..no communication. .no one answered calls to see where fault was ..very disappointed in your service t
23/04/14
I have no criticisms. Framed paintings arrived with glass unbroken.
23/04/14
No comment left by this customer.
23/04/14
No problems at all. Service as expected
23/04/14
No comment left by this customer.
23/04/14
constant updates about the collection, status and delivery date of the parcel can't hurt. Price is v good
23/04/14
No comment left by this customer.
23/04/14
No problems.
23/04/14
excellent sevice
23/04/14
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