We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,855 reviews.
no comment
25/04/14
no comment
25/04/14
Website was very easy to use. Collection and delivery was completed at the requested times. Overall a 5 star service.
25/04/14
Everything worked as it should, no further comment necessary
25/04/14
Great service - thank you!
25/04/14
I waited in all day and no one picked up my item they turned up the day after at 12 30 I was not happy
25/04/14
no comment
25/04/14
Excellent service
25/04/14
Courier could not find the address. I found out today. Courier say you should have told me of problem. You didn't and coming back to me
25/04/14
After 5 days waiting for collection and numerous attempts to get it collected I cancelled and gave up....never again
25/04/14
no comment
25/04/14
Very good
25/04/14
Will comment further if the parcel arrives @ Dubai in 3 days as stated
25/04/14
Use this service all the time and have no issues whatsoever. Will carry on using.
25/04/14
Nothing to improve. My parcel was collected from a 3rd party and returned to me very promptly.
25/04/14
There's no warning that parcels picked up on Fri wouldn't arrive next day. I've missed important moment cause of that! Not happy!
25/04/14
no comment
25/04/14
I required next day delivery. The item was not collected on two occasions, the driver clearly was going to the wrong address to collect.
25/04/14
Did what it said on the tin. Arrived in one piece and worked when fitted. thanks
25/04/14
overall satisfactory. Good service and I will recommend anyone to use the service. Thank you.
25/04/14
no comment
25/04/14
Parcel was never picked up after being arranged 3 times.Money was taken out of my account for a service that was never provided. No response
25/04/14
out of the carriers parcel monkey use city link are by far the most reliable and DX the most unreliable.
25/04/14
no comment
25/04/14
You are rubbish. We waited in all day and nobody collected - I posted a message on Facebook.
25/04/14
no comment
25/04/14
luvly
25/04/14
Very happy with the service provided. Good price, delivery completed as agreed
25/04/14
No comment left by this customer.
25/04/14
still not delivered How do I get to speak to someone at Courier Parcel is in chelmsford and will come back to me eventually i want
25/04/14
only thing to improve is to give a time slot when parcels will be collected rather then just saying all day collection.
25/04/14
YOur operation was dependable and did an same delivery on a public bank holiday with the driver staying in touch. Worth every penny of the c
25/04/14
delivered as required next day . will use again
25/04/14
No comment left by this customer.
25/04/14
You have made an incorrect overcharge for PM2661002 Please contact us ASAP, we can prove it is incorrect!!!!!!!!
25/04/14
The parcel wasnt picked up on the arranged day. I contacted Courier and they told me to contact Parcel Monkey and I couldnt find any way2
25/04/14
The parcel was collected 2 days late, I could not get in touch with anyone from P.M. to check it was actually being collected.
25/04/14
Thank you for a speedy service!!!
25/04/14
No comment left by this customer.
25/04/14
Parcel collected 14th April my package still not got to delivery address 25th April
25/04/14
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