We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
The tracking information from parcel force stopped at Oxford - and the destination was the Netherlands !!
12/05/14
No comment left by this customer.
12/05/14
No comment left by this customer.
12/05/14
Collected a day late so waited in all day in vain. 96hrs after should have been picked up it arrived as spanned a weekend. No communication.
12/05/14
Very pleased with the quick and efficient service I received, thank you!
12/05/14
My parcel was meant to be delivered today between 8am and 6pm been waiting all day. It has now gone 6 and still nothing.
12/05/14
My parcel was collected 2 days later than the scheduled date,spent over 3 hours on telephone trying to contact you.Spent £21+ waste of mone
12/05/14
Easy website; good prices :)
12/05/14
No comment left by this customer.
12/05/14
the only issue i had was that the parcelforce could not print the label for the parcel
12/05/14
No comment left by this customer.
12/05/14
Everything you promised - you did
12/05/14
Thank you for an excellent service both for the sender & recipient. It would be better if there were time slots for collection of packets.
12/05/14
No comment left by this customer.
12/05/14
Was to be collected on Tuesday the 29th but was collected on Wednesday. Hasn't reached destination10 days now but it looks like lost.
12/05/14
This time someone gave an incorrect post-code to the collecting driver. After many phone-calls he came 24hrs late.
12/05/14
citylink were reliable as ever, thanks
12/05/14
very easy to use thank you
12/05/14
No comment left by this customer.
12/05/14
Good prompt service -cheaper and more secure than Royal Mail - thanks
12/05/14
No comment left by this customer.
12/05/14
Absolutely perfect , Collected early following day, arrived on 4th day within time from UK to Finland. Bargain price!
12/05/14
No comment left by this customer.
12/05/14
Atrocious delivery. 3 customers received delivery days late.
12/05/14
booked in for friday...not show up even monday.never use again dx nightfreight. ..Courier the bests
12/05/14
Courier was the problem - 12:00 service arrived at about 13:50. I was due to leave with the item at 12:15 and was 2 hours late for meeting
12/05/14
things went exactly as predicted
12/05/14
Fantastic Service I sent parcel to Madrid It was delivered to my sons door 3 days later so happy - His favourite chocolate hadn't melted
12/05/14
Very good. Perfect pickup and delivery. No delays at all.
12/05/14
My parcel was missorted so instead of being next day delivery it was delayed!!
12/05/14
such an easy website to use, and always great prices. Very impressed...
12/05/14
I still haven't received my item and I keep chasing but still no one knows where my item is!
12/05/14
My house is impossible to find&although the driver didnt find me the first time he managed to the 2nd time albeit after I had chased depot
12/05/14
Excellent all round
12/05/14
Excellent service all round,the wonderful service I have come to accept as the norm now,my very favourite carrier
12/05/14
Parcel still not delivered after 13 days! DX courier - won't use again.
12/05/14
No comment left by this customer.
12/05/14
no comment
12/05/14
Hello, Courier were supposed to deliver on friday, nothing turned up, no correspondence, phone call or updated information. Not great.
12/05/14
no comment
12/05/14
