We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,855 reviews.
Super fast/efficient/worry free collection & delivery. Extremely satisfied with service. THANK YOU.
25/04/14
Very pleased with the service . Wish you could ship from USA to UK as well
25/04/14
everything worked as Swiss watches
25/04/14
Good value
24/04/14
Fantastic service, smooth transaction from start to finish, wouldn't hesitate to use again. Thank you
24/04/14
I booked 4 parcels to be collected on the same day. 1 was collected, 3 we're not until the next day
24/04/14
courier failed to collect and it's impossible to contact PM by phone so I had to cancel. waiting for refund now. Not happy!I
24/04/14
I paid for a 24 hour delivery service and it was delayed by a day without explanation and a day of my time was wasted waiting in for it.
24/04/14
I payed for next day delivery and it got there 4 days later not very good at all and it sure why my customers was not pleased
24/04/14
my parcel was booked for thurs and never got picked until wed, after 5 calls
24/04/14
Everything was easy with no problems and delivered on time
24/04/14
No comment left by this customer.
24/04/14
excellent service yet again
24/04/14
your w/site is not clear, it does not flow through.
24/04/14
spot on service can't fault a single thing about it.
24/04/14
very easy service to use and a reasonable price
24/04/14
Waited in all day and the parcel was not picked up. No contact was made in an attempt to apologise. Not happy.
24/04/14
Why not join the 21srt centurary and txt people when you will be collecting?
24/04/14
I had 6 items booked in for collection on Tuesday but we're not collected until the next day
24/04/14
Absolutly ridiculous service-still no pick up and no reply to two emails as to when I can re arrange for!!!
24/04/14
not been delivered yet
24/04/14
hello, yet again a superb service, now into double figures and all great, great feedback from buyers just whats needed for my sales thankyou
24/04/14
no communication. still waiting two days later for collection.
24/04/14
i have payed for a parcel that was never collected not happy at all.
24/04/14
Don't change anything, this is the second time i have used your service and i will be back. Perfect.
24/04/14
Didn't turn up and I cant get a refund
24/04/14
How do I contact you ???? what is your email address?????? Very poor website when there are problems.
24/04/14
The web page should allow back and forward surfing.
24/04/14
As before, thoroughly efficient, and customer-friendly.
24/04/14
Pick up was 1 Day late I phoned Courier Next Day to be told Driver ran out of time After I waited at home all Day for Collection
24/04/14
You are thieves DO NOT USE THEY WILL ROB YOU, deliver broken parts then use anything they can to get out of it...Read the reviews on google
24/04/14
No comment left by this customer.
24/04/14
No comment left by this customer.
24/04/14
No comment left by this customer.
24/04/14
No comment left by this customer.
24/04/14
great service as always
24/04/14
Approximate collection time not given.
24/04/14
Parcel was picked up and delivered successfull for a good price.
24/04/14
No comment left by this customer.
24/04/14
My 2 parcels have gone missing ,they sould have been deliverd yesterday, what a terrable service
24/04/14
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