We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Very smooth and simple.
13/05/14
Good service but a collection was not processed last week
13/05/14
Appreciate it's difficult but an am or pm pickup time would be helpful.
13/05/14
No comment left by this customer.
13/05/14
Never Collected Waited All Day NO Call very POOR
13/05/14
I am not happy, The sender just informed me that my parcel 2040387 has been returned with no labels attached and I have 2 x customers scream
13/05/14
parcel should been collected 6th May for next day delivery. It was collected on 7th. As at 11am today (13th)
13/05/14
I have been using you for a long time now and you have allways deliverd the goods, Thank you
13/05/14
Arrived 40mins late picking up & approx 3.5hrs late delivery, tracking no., not found on website, could not communicate with driver!!!
13/05/14
Parcel collected a day late. No explanation, no apology.
13/05/14
This is the second time I have used Parcel Monkey.The package arrived very fast and in perfect condition.Great service.Thanks.Stephen.
13/05/14
No comment left by this customer.
13/05/14
I have used you twice now without a hitch I am really pleased. My parcel arrived safe and sound and contact in tact.
13/05/14
You failed to collect on the day that you said you would, again. No one has contacted me since this happened the last time we used you.
13/05/14
Great service, very quick and reliable.
13/05/14
I would like to be able to chooses a time slot , am or pm, and would be prepared to pay a small extra charge for this service
13/05/14
Usual no hassle collection and speedy delivery . Recommended you to the person the parcel was being collected from .
13/05/14
Excellent service
13/05/14
No comment left by this customer.
13/05/14
No comment left by this customer.
13/05/14
Exelent service
13/05/14
Website was painless enough to use, courier turned up on the day and I've not heard back from the recipient so I'm assuming all went well!
13/05/14
No comment left by this customer.
13/05/14
Great service.......thanks
13/05/14
No comment left by this customer.
13/05/14
Provide a link to the tracking number, or the number itself, on the acknowledgement email. I had to search.Found on Paypal receipt mail
13/05/14
The parcel I was promised will be at destination within 3-4 days. It is still not there?
13/05/14
No comment left by this customer.
13/05/14
Picked up quick, delivered quick, didn't cost an arm and a leg
13/05/14
Reliable, Quick, Cheap and on time!! Absolutely fantastic and friendly service!
13/05/14
Great service
13/05/14
Good job thank you
13/05/14
Everything seems to have gone fine.... thankyou for your service.
13/05/14
The parcel has to be collected from the airport which is 10 hours drive from the delivery address.
13/05/14
posted 4 items one went missing other wise good
13/05/14
no comment
13/05/14
I waited in all morning for collection.I had my mobile on.No one rang my doorbell I found an unfilled in card saying you had called
13/05/14
Phone call 15mins prior to collection.
13/05/14
no comment
13/05/14
nothink to say
12/05/14
