We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,856 reviews.
Great fast efficient service!
28/04/14
No comment left by this customer.
28/04/14
The prices were a bit expensive but that's the Delivery companies problem not yours. But lots of optionschoices
28/04/14
Very pleased with your service will I'll be using you again. Thanks Rory
28/04/14
No comment left by this customer.
28/04/14
No comment left by this customer.
28/04/14
very quick and prompt collection. so easy to use!
28/04/14
your web based progress/tracking needs to be improved - the quality of your delivery service is eroded by poor progress reporting
28/04/14
Professional service from start to finish, price spot on
28/04/14
Very easy - good price. Just dropped the parcel off at my local Parcel Force depot and that was it. Thank you
28/04/14
No comment left by this customer.
28/04/14
very happy. very efficient. would use again
28/04/14
No comment left by this customer.
28/04/14
No comment left by this customer.
28/04/14
I paid money for the delivery of parcels, but the monkey did not come to pick up parcels
28/04/14
no comment
28/04/14
Collected very quickly and delivered within 2 days
27/04/14
no comment
27/04/14
Parcel-Force, always come when asked. Always polite and helpful.
27/04/14
Has to refund customer delivery cost due to delivery mess up, Courier admitted faul to customer leaving me with no other option - Unhappy
27/04/14
Always use parcel force as they are a million times better than Citilink!
27/04/14
Collected next day to placing order and delivered on time, thank you
27/04/14
keep doing what your doing keep prices low & get parcels there asap my mum was very happy to receive her parcel
27/04/14
no comment
27/04/14
no comment
27/04/14
Didn't collect on stated day. No warning.
27/04/14
excellent service will you again
27/04/14
Good from your point of view, City Link were very late picking up, would help to have pick up time start/finish times on screen when booking
27/04/14
no comment
27/04/14
Just brilliant service
27/04/14
Excellent.
27/04/14
Collected a day later than you promised
27/04/14
coudnt fault your service well done will definately use again
27/04/14
Late arrival, box was barely intact upon arrival. Not at all happy with the state the box arrived in.Only upside was luckily nothing missing
27/04/14
I thought the parcel was being collected on Tuesday but the courier didn't arrive until Wednesday, making my parcel later than expected
27/04/14
Terrible. Didn't pick up the package 2 days in a row...had to keep placing new orders b/c if the courier doesn't pick up it's cancelled
27/04/14
Collected 1 day late. Not yet delivered - no idea where it is. Have opened case 03171874 with Courier
27/04/14
No problems, easy booking, prompt pick-up and delivery
27/04/14
no comment
27/04/14
no comment
27/04/14
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