We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,847 reviews.
Great job thank you
16/05/14
10 days on and my parcel still not collected. Also unable to get through to courier. Help!
16/05/14
did not collect the parcel
16/05/14
All went well, thanks.
16/05/14
Parcel arrived quickly in Romania and was in good condition. Thank you
16/05/14
I'm still waiting for collection.
16/05/14
no comment
16/05/14
first time user and it was great solved the problem of having to lug boxes to the local Post Office...thank you!!!
16/05/14
no comment
16/05/14
Parcel wasnt picked up on time couldnt contact you at all (courier company couldnt provid answers)no telephone numbe? wont use you again
16/05/14
Terrible service. Once again you have charged me twice. It said "Payment Failed". So I paid again. Rubbish! I won't be using you again :-(
16/05/14
Very good service, but would be great to know what time collections are, or at least an indication if it will happen am or pm.
16/05/14
Difficult to contact drivers. But other than that Perfect!
16/05/14
No comment left by this customer.
16/05/14
No comment left by this customer.
16/05/14
It was quick and professional, many thanks :)
16/05/14
collection failed first day. driver came 5pm nxt day. website directed me to ring Courier. no answer 4pm day 2.
16/05/14
Parcel due to be collected Tuesday, still waiting on Friday. Awful experience.
16/05/14
Asolutley appalling, no pickup, no phone number to conatact the currier or anybody
16/05/14
24 hour service was 48 hrs, 1 missed collection, delivered item left outside no signature although insured for £400. Not good enough.
16/05/14
No comment left by this customer.
16/05/14
Online experience poor when getting Customs Dec as was not sequenced on to the Address label .
16/05/14
No comment left by this customer.
16/05/14
No comment left by this customer.
16/05/14
No comment left by this customer.
16/05/14
Order processing was very straightforward and everything happened when you said it would. Will use you again for sure.
16/05/14
It was very easy to your service and I was very impressed and will certainly be using it again
16/05/14
No comment left by this customer.
16/05/14
No comment left by this customer.
16/05/14
could not fault you, keep up the good work
16/05/14
Prompt collection and delivery and competitively priced. Will definitely use your company again.
16/05/14
Couldn't fault service!
16/05/14
Easy to use service - good tracking system
16/05/14
Excellent service - everything made simple.
16/05/14
The courier did not turn up on the day he was booked to come. I rebooked it the next day, so the item arrived two days late to my client.
16/05/14
The person the parcel was collected from could use a way of finding out more precisely when it would be collected
16/05/14
No comment left by this customer.
16/05/14
excellent,much improved from the last effort.
16/05/14
No comment left by this customer.
16/05/14
No comment left by this customer.
16/05/14
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