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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,849 reviews.
The parcel arrived upside down and was damaged. The men did not handle the parcel with any care
14/05/14
no comment
14/05/14
no comment
14/05/14
Too small field to write... Are you really interested?
14/05/14
no comment
14/05/14
this was our first time using a carrier service, it was relatively easy to setup, track and delivered the next day the
14/05/14
Was really impressed with your service. thank you
14/05/14
ok this time but have had goods dentted in the past , may stop sending with parcel monkey
14/05/14
very good service
14/05/14
Good price and overall experience super
14/05/14
my parcels were booked for collection on 12th and they still haven't been collected, I have spent most of two days trying to get through D.
14/05/14
no comment
14/05/14
No adverse comment to make. Prompt collection, delivery attempted next day, no one to receive, delivery made day after. Easy to track.
14/05/14
no comment
14/05/14
Really easy to use, excellent service, top marks
14/05/14
Delivery late no way to contact Parcel Monkey direct courier unwilling to help as I booked with PM very unhappy
14/05/14
all good from me on time delivery keep up the good work
14/05/14
no comment
14/05/14
No hassle - brilliant. Totally reliable. Thank you.
14/05/14
excellent service
14/05/14
Good service
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
could not ask for better service excellent
14/05/14
First time I used parcel monkey and would highly recommend very pleased.
14/05/14
I have never used a courier before. Parcel monkey was easy to use. I'm impressed
14/05/14
Perfect service,better than My Hermes who failed to collect/send my goods.
14/05/14
The driver didn't collect the parcel on day they you said and i then had to call a premium number to get another collection not the best grr
14/05/14
First off you said the pick up was Thursday turned out to be Friday. Inconvenience. You delivered the 2 parcels on two different days?
14/05/14
Excellent service.Would have helped if we had been given an approx time of collection.Even AM or PM.
14/05/14
Excellent! Arrived two days earlier than expected! Be surprised if that happened twice though
14/05/14
No comment left by this customer.
14/05/14
very satisfactory service
14/05/14
not collected for the third day running
14/05/14
No comment left by this customer.
14/05/14
I found the service was easy to access, and the parcel was collected and delivered promptly for a reasonable price.
14/05/14
has not been collected
14/05/14
Terrible service yet again from Courier. Parcel Monkey seemily do not care as you cant contact them.
14/05/14
No comment left by this customer.
14/05/14
I have not heard from the courier despite chasing them up - very disappointing comms.
14/05/14
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