We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
no comment
03/06/14
no comment
03/06/14
Never again. No help from Parcel Monkey when package not picked up. Had to contact courier company directly and rearrange myself. Rubbish.
03/06/14
Parcel was picked up a day late and therefore arrived a day late, Courier rude, not parcel monkey customer service. Disgusting service.
03/06/14
Did not come to collect parcel on the day/ times given, when I waited in all day. collected the next day wasn't contacted and told not comin
03/06/14
Not delivered, no contact number, can you get in touch with me? 0151 4287974 or [email protected]
03/06/14
no comment
03/06/14
parcel delivered ok but was opened otherwise everything wad fine and I would use your servises again
03/06/14
The parcel was never collected despite being arranged twice. Please refund the cost.
03/06/14
no comment
03/06/14
Good service
03/06/14
clicked the wrong button you did just fine!
03/06/14
Excellent service, good price, despatched and arrived as promised. Will use again.
03/06/14
no comment
03/06/14
very good
03/06/14
Excellent service, quick and easy thank you
03/06/14
The only issue was the date of collection where the pre email suggested Tuesday but the collection was Wednesday.
03/06/14
Parcel Monkey offered a great service, shame it was parcel force that let the service down by not delivering next day as requested
03/06/14
No pick up. No contact attempt. Rescudule online does not work. Tracking does not work. Drop off myself to depot. I'll b surprised if arives
03/06/14
no comment
03/06/14
No comment left by this customer.
03/06/14
you didnt collect the parcel i had to rebook with another company. i have written to you to request my money back!
03/06/14
No comment left by this customer.
03/06/14
you were expensive
03/06/14
No comment left by this customer.
03/06/14
No comment very good your service
03/06/14
No comment left by this customer.
03/06/14
Excellent sewrvice, but would have been even better if time slot was 5 hours instead of 10 hours.
03/06/14
you emailed me wrong day for parcel pick up so wasted whole day waiting and couldnt contact anyone to check so spent 2 hours on the phone!
03/06/14
No comment left by this customer.
03/06/14
Fast, easy and 100% satisfied.
03/06/14
Very poor service my parcel was ment to be collected on 28th of May it's now 3 rd June still not collected Dx freight rubbish
03/06/14
Easy thanks
03/06/14
As always, faultless. picked up on the 26th and delivered in NZ on the 2nd
03/06/14
Top service as usual. Collected and delivered on time. Cant ask for more
03/06/14
no comment
02/06/14
it would help to have an idea of when the parcel is being delivered
02/06/14
no comment
02/06/14
Brilliant just Brilliant, pick up driver very polite/helpful, and delivery on time as tracking, many thanks, ***,,
02/06/14
Super fast service.
02/06/14
