We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,849 reviews.
Awful. Awful. Awful. Pick up late. Delivery late. Goods damaged! Promises broken!
14/05/14
Recipient was charged for customs and duties though you gave the impression we were paying for the entire survice. You should tell customers
14/05/14
Absolutely no support. Driver failed to turn up and then tried to charge me again for redelivery. Abhorrent service
14/05/14
pickup a day late and received with badly damaged packaging
14/05/14
No comment left by this customer.
14/05/14
Value for money and easy to use web site
14/05/14
Collected promptly and politely. Delivered safely in a reasonable time
14/05/14
Well you could answer your phones for a start, and collect on the day booked not days later ! Will not recommend you or use you again :-(
14/05/14
VERY POOR!! The CCTV on the site the package was to be collected from has no records of ANY attempt at collection on the day booked!!!
14/05/14
Fanta stick from start to finish.
14/05/14
Very pleased and very pleasant courier.
14/05/14
Over a week later parcel still not collected can't ring parcel monkey DX failed to ring back so many times Night Freight Number no answer
14/05/14
great service many thanks
14/05/14
smaller specified time slots maybe , but im happy anyways .
14/05/14
All o.k.
14/05/14
Excellent service, great online communication
14/05/14
Excellent service
14/05/14
A 24 hour delivery service should not be advertised if it takes 5 days!
14/05/14
Do try to come and collect parcels on the DAY YOU SAID YOU WOULD!
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Collected and delivered on time.
14/05/14
Late in the day collecting and delivering. Otherwise fine. At this time I do not know if the item was damaged in transit.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Fast, Prompt and Reliable! First Class Service.
14/05/14
smooth transaction, delivered on time, thanks
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Excellent service. Will use again for international shipping.
14/05/14
Still not sure the parcel arrived. Tracking NR not valid for system. Picked up a day too late.
14/05/14
EMAILED AND STILL NO REPONSE. WEBSITE DELAYS IN UPDATING DETAILS. AWFUL
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
you didnt another courier. Very very poor
14/05/14
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