We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,849 reviews.
Very professional, fast collection and shipping, fantastic price, would be hard to beat.
15/05/14
Very good service. delivered when said. will be using you from now on.
15/05/14
no comment
15/05/14
no comment
15/05/14
Was great service but u need to have time slots .... So were not waiting in all day
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
the delivery arrived 2 days after the booked date - Please refund my payment contact me to confim that this will happen thank you
15/05/14
still waiting for a collection!!!!!!!!!!!!!!!!!!!!!!!!!!!
15/05/14
No comment left by this customer.
15/05/14
Can't track parcels only your company can as we pay u,u pay them can't claim my item back can't contact you never use again rubbish company
15/05/14
online tracking does not work and it is difficult to know which number is the actual tracking number
15/05/14
I was disappointed that the parcel wasn't collected on the date I'd booked.
15/05/14
Just perfect, can't say more, thank you.
15/05/14
worked as described, very easy to follow
15/05/14
Fantastic service will use again and recommend to others
15/05/14
quick collection + delivered as said. thanks
15/05/14
Very disappointed. Regular customer, will think twice of using again. Failed to collect parcel twice. Communication expensive and poor.
15/05/14
Good service. Easy to arrange and reasonably priced,
15/05/14
Can't fault the service.
15/05/14
No comment left by this customer.
15/05/14
really easy to use and gave me a number of options to chose from.
15/05/14
Excellent service, very happy
15/05/14
Your agent failed to pick up the parcel as requested. I am £8 or so worse off and have had to go to the PO in order to get the parcel sent
15/05/14
No comment left by this customer.
15/05/14
easy to use excellent service -thank you
15/05/14
I don't know how you can better perfection. Won't bother to ask anyone else anymore.
15/05/14
item not collected on day booked onto the system so disappointed fortunately someone was available next day on this occassion
15/05/14
Picked up on time got their in one piece what more could I ask for
15/05/14
No comment left by this customer.
15/05/14
excellent service no improvement needed
15/05/14
The tracking system is awful.I don't have a clue where the parcel is or who the carrier is. It hasn't arrived yet. No way to contact you.
15/05/14
A FLAWLESS ONLINE SUBMISSIONS DOING IT ONLINE WAS SO EASY PRINTED MY LABLES JOB DONE DROPPED OFF AT CITY LINK TRACKED IT ALL THE WAY
15/05/14
Just communication needs to be upped only thing that let's you down
15/05/14
Parcel was picked up the following day, no problem, quick and efficient cheaper than Parcelforce. Would definitely reccommend
15/05/14
No comment left by this customer.
15/05/14
Great price for great service. Parcel was picked up when you said it would be. Delivered next day. No grumbles at all.
15/05/14
Parcel was simply dumped on doorstep in full view- it was not signd for and courier Courier has not responded to my complaint to them
15/05/14
No comment left by this customer.
15/05/14
No comment left by this customer.
15/05/14
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