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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
very easy process from start to finish.
04/06/14
No comment left by this customer.
04/06/14
Goods were damaged in transit. Buyer wasn't happy, so I have accepted a return from them and given a full refund.
04/06/14
No comment left by this customer.
04/06/14
No comment left by this customer.
04/06/14
No comment left by this customer.
04/06/14
good service, good price happy chappy
04/06/14
No comment left by this customer.
04/06/14
No comment left by this customer.
04/06/14
Very smooth and collected and delivered as arranged.
04/06/14
no comment
04/06/14
no comment
04/06/14
no comment
04/06/14
Parcel collected and delivered as arranged - great!
04/06/14
Excellent Service once again.
04/06/14
no comment
04/06/14
no comment
04/06/14
My parcel was delivered next day and in good time. Thank you
04/06/14
Picked up as expected and really quick delivery, the next day I think. Will definately use again.
04/06/14
It took 3 days to deliver. It wasn't cheap either.
04/06/14
no comment
04/06/14
Very poor
04/06/14
no comment
04/06/14
Not picked up.
04/06/14
Easy to use and quick!
04/06/14
Delivery took longer than stated but it was okay thanks
04/06/14
Good Thanks
04/06/14
no comment
04/06/14
no comment
04/06/14
no comment
04/06/14
very happy thanks
04/06/14
MY PARCEL WAS NOT COLLECTED, I HAD TO ARRANGE ANOTHER COURIER TO COLLECT IT. I WILL NOT USE OR RECOMMEND PARCEL MONKEY AGAIN.
04/06/14
Fab service from Parcel Monkey as always. Thank you :)
04/06/14
quick and easy very pleased customer
04/06/14
No comment left by this customer.
04/06/14
Pickup at 14.00 ish and arrived a day late around 12.00 via Parcelforce who were very unhelpful
04/06/14
There isn't a function to cancel an order which is pending payment. Also you should have a customer services telephone line.
04/06/14
convenient drop off service at a reasonable price
04/06/14
no comment
04/06/14
to me you have nothing to improve the courier man lovely polite even carried the parcel yo the van for me it was a very quick transactiion
03/06/14