We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,033 reviews.
Very bad service stayed in twice and nobody came to collect dresses very dissatisfied
29/05/14
I will use you again. Very impressed.
29/05/14
Fab would recommend
29/05/14
Parcelforce is the worst courier company I worked. Person who had raised the package had to go to the warehouse staff to send me the package
29/05/14
The search feature was good but the instructions on what to print and where to put it were poor.
29/05/14
No comment left by this customer.
29/05/14
My parcel wasn't collected on the day booked and if that happens you have to rebook - not good.
29/05/14
ok....but impossible to get hold of! YOU GUYS NEED A DIRECT HELPLINE NUMBER - it would make alot of people happy!
29/05/14
No comment left by this customer.
29/05/14
Easy, uncomplicated and punctual. Just how it should be. Thankyou.
29/05/14
Used your service twice now and on both occasions the collection has been days late. Wont be using again.
29/05/14
No comment left by this customer.
29/05/14
Worked really well, thanks for a great service
29/05/14
No comment left by this customer.
29/05/14
may be an idea to have parcels collected on day requested when 3 days notice given.
29/05/14
While surfing the web for a company to deliver a large parcel I got lucky when I came across Parcel-Monkey. "You get what it says on tin"
29/05/14
Excellent, straightforward and professional service, thanks again!
29/05/14
when i buy delivery,to be collected ,paperwork comes to me not collection address[easy to ask theyre email so could send barcode to them ?]
29/05/14
prompt collection and delivery.
29/05/14
great service no complaints thanks
29/05/14
No comment left by this customer.
29/05/14
I needed an accurate contact number for the collecting company to establish their estimated collection time
29/05/14
very good service,prompt pickup and delivery,thanks
29/05/14
Fantastic service. Rearranged my failed collection with no probs
29/05/14
No comment left by this customer.
29/05/14
Excellent service for shipping a metal pole over 3m length plus 2nd package. Not all packages have to be boxed for pick up!
29/05/14
cracking job monkey!
29/05/14
perfect as always, thank you!!
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
All good, much better price than the post office!
29/05/14
User-friendly site. Competitve prices. Good service.
29/05/14
No comment left by this customer.
29/05/14
The parcel has still not been delivered 7 days after collection, after several phone we still do not have a delivery date. Very poor
29/05/14
Good price and an excellent, efficient service service by Parcel force. Always chose you first now never Yodel!!
29/05/14
nice service, reasonable price, thanks.
29/05/14
courier said they pivked up. no calling card. aomeone at home waiting for hem and they didnt arrive
29/05/14
Parcel collected promptly still not delivered but should be tomorrow as stated
29/05/14
No comment left by this customer.
29/05/14
Customer service was horrendous, contents of parcel damaged! Unexceptable!
29/05/14
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