We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,847 reviews.
For one your tracking system never worked or even up dated. Number 2. I tryed to call from the Tuesday morning alday & then I tryed we'd
19/05/14
DX was absolutely awful. 3 days delayed collection and lying about trying to collect the parcel in the other days. I've always been at home.
19/05/14
No comment left by this customer.
19/05/14
Parcel collected 2 days late, when enquiring re collection would occur it took several phone calls,one of which I was on hold over an hour
19/05/14
good service
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
Email confirmation would have been good as had to change pickup date! Additional picdetails could not be left on the email booking form
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
Quick and easy service. All parts went smoothly! No improvements I can suggest.
19/05/14
Everything as planned
19/05/14
no comment
19/05/14
no comment
19/05/14
VERY GOOD SERVICE
19/05/14
no comment
19/05/14
no comment
19/05/14
Delivered On Time. Good service
19/05/14
It was my first time using the service and couldn't be easier - clear website, reliable pick up. Will use you again! Thanks.
19/05/14
Item collected on time, good service.
19/05/14
no comment
19/05/14
Great Service and price. Will use again. Many thanks.
19/05/14
I called City Link regarding a parcel, they were meant to call back but didn't. It was delivered but I wasted time having to chase this
19/05/14
Excerllent service, quick and easy, will definitely use again
19/05/14
The person at the delivery address was out. The Parcel-Force 24 driver did not leave a card and left the parcel 10 doors away.
19/05/14
Courier didn't collect, didn't leave a card or ring. So I had to take to the depot. Then didn't deliver. Didn't leave a card. Awful
19/05/14
Am really impressed how quickly my item was delivered !!
19/05/14
no comment
19/05/14
Excellent as always
19/05/14
excellent service will use again
19/05/14
no comment
19/05/14
excellent as usual :-)
19/05/14
very helpful thank you
19/05/14
Excellent recommendation and will use the service again
19/05/14
Great service as always.
19/05/14
Parcel not collected on time, no way of contacting Parcel Monkey. Won't be using you again.
19/05/14
no comment
19/05/14
Very Good
19/05/14
your delivery time was excellent nothing more to say very satisfied customer
19/05/14
No comment left by this customer.
19/05/14
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