We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
Very embarrassed by your collections - item was not picked up until the 3rd day despite a next delivery being promised. Will not use again.
19/05/14
A brilliant service. A great price and next day delivery. Top marks, thanks.
19/05/14
Great service
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
excellent service, would recommend that anyone use them with confidence!
19/05/14
No comment left by this customer.
19/05/14
Highly recommended ***** Excellent service...Thank you
19/05/14
Quick and easy to book a collection
19/05/14
No comment left by this customer.
19/05/14
Brilliant!! I had put the wrong address on my parcel to Egypt and with one phone call everything was sorted by a lovely & friendly guy!!!!
19/05/14
Very unhappy with parcel monkey, no one ever turned up to collect parcel, courier said I have to contact parcel monkey which I can't do bec.
19/05/14
Confirmation of collection and delivery eta would have beeen useful
19/05/14
no problem with the service
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
perfect
19/05/14
Would rather have am or pm pick up notification instead of some time between 8am and 6pm. A phone call 1 hour before pick up would be useful
19/05/14
City link is not very good, always missing collections, parcel monkey should add more couriers who are more reliable
19/05/14
excellent delivery to Amsterdam from uk
19/05/14
First class service with no problems
19/05/14
Parcel force no problems worked well Thank you
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
You didn't pick up my parcel for three days
19/05/14
No comment left by this customer.
19/05/14
Collected and delivered promptly, many thanks!
19/05/14
No comment left by this customer.
19/05/14
i arranged a delivery which was not delivered but i got charged for it, i expect a part refund
19/05/14
No comment left by this customer.
19/05/14
The palcel was miss handled and damaged in transit. You proved impossable to contact. Please remove all my details from your data base
19/05/14
Good website and easy to pay. Lack of paperwork from collecting courier a slight worry. Arrived next morning though, spot on, very impressed
19/05/14
No comment left by this customer.
19/05/14
Good service
19/05/14
No comment left by this customer.
19/05/14
We were very happy with the collection and delivery of our item. Thank you !
19/05/14
Good - would he nice if we were given time slots for collection
19/05/14
No comment left by this customer.
19/05/14
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