We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
one parcel was 3 days late i did however make a complaint nobody got back to me . but other times they have delivered on time
20/05/14
Never responded to enquiry, slow service, still waiting for parcel!!!!
20/05/14
great service far better than pharoes parcel
20/05/14
Parcel was 5 days late being collected. I tried twice to contact ParcelMonkey -no response. No customer service at all. Dire experience!
20/05/14
Keep doing what you aer doing. Turn up when you say you will and deliver on time without breakages
20/05/14
Nothing really to add - it did what you said on the tin - picked up promptly and delivered in good time
20/05/14
Cheapest best service on net. Thank you!!
20/05/14
No comment left by this customer.
20/05/14
Didnt collect twice
20/05/14
Easy and straightforward transaction. Very helpful driver. Delivered as promised. Good stuff!
20/05/14
No comment left by this customer.
20/05/14
Plain fact........you missed my collection on the day and I have no re-address
20/05/14
Great and fast service...did exactly what it said on the tin!
20/05/14
No comment left by this customer.
20/05/14
Delivered the wrong item but once the error was realised they came back with the correct item. However the cheapest by far.
20/05/14
Some more information regarding collection times would have been good
20/05/14
Let down by poor service from city link
20/05/14
No comment left by this customer.
20/05/14
service as described, parcel arrived quickly and safely
20/05/14
the option of am/pm collection would be a benefit .
20/05/14
Good service but one delivery was not collected after re-ordering but had to pay three ti
20/05/14
No comment left by this customer.
20/05/14
fab no problems
20/05/14
Think the service u provided was really good and will deffinately use u again
20/05/14
The collection was not made, Courier said the guy ran out of time. I have sent a letter to you and have had no feedback yet, please respond
20/05/14
No comment left by this customer.
20/05/14
collection and delivery on time as stated
20/05/14
Couldn't get the system to quote for Parcelforce drop off at PO. Went with pick up service DRIVER DAY LATE I phoned to get that. Disgusted.
20/05/14
No comment left by this customer.
20/05/14
My paid for item has niether been collected or delivered. order ref: 2061519 ship ref PM2759553
20/05/14
Very easy to use website, parcel delivered safe and sound thank you
20/05/14
Parcel was collected on time but took over three days to get to destination. Not very good for an overnight service.
20/05/14
DX Couries Delivered a day late, and the tracking never matched what was actually happening. Will never use DX again.
20/05/14
thank you
20/05/14
No comment left by this customer.
20/05/14
I appreciate it's a budget service, but it does cause delay and a little confusing waiting for Parcelforce. I would use it again though!
20/05/14
No comment left by this customer.
20/05/14
No comment left by this customer.
20/05/14
No comment left by this customer.
20/05/14
No comment left by this customer.
20/05/14
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