We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,847 reviews.
No comment left by this customer.
17/05/14
Easy to book and collected on the day as promised, but really also needed an estimated time of the collection.
17/05/14
Well the cheapest so far I came across & happy about the service levels
17/05/14
Parcel not collected on time. Numerous failed attempts to deliver parcel when courier had full details. Numerous calls to resolve. Poor.
17/05/14
Worst service I have ever come across and you still have £46 of mine. Absolutely 100% ****
17/05/14
very happy with the professional service I received will definitely b using this service again in the future.
17/05/14
AS DESCRIBED ON THE TIN. TURNED UP WHEN SPECIFIED.
17/05/14
No comment left by this customer.
17/05/14
No comment left by this customer.
17/05/14
No comment left by this customer.
17/05/14
Best, cheapest and most user-friendly parcels service I have yet tried. I'm telling all my friends!
17/05/14
Collection was a day later than scheduled
17/05/14
Great and straightforward service with a very informative website
17/05/14
excellent service
17/05/14
very reasonable cost and service
17/05/14
A specific time slot and SMS message would be more helpfull than waiting all day and is something offered by many other couriers
17/05/14
no comment
16/05/14
no comment
16/05/14
thanks no comment good services
16/05/14
Parcel Monkey promise to deliver and they certainly deliver on that promise!
16/05/14
Service is very good ,quick and easy to do.On trying a second parcel because it was a ecko box u refused shipment when finding another
16/05/14
no comment
16/05/14
cant get more perfect than this.
16/05/14
no comment
16/05/14
no comment
16/05/14
no comment
16/05/14
Item not collected. No way to rearrange, no telephone number to to speak to. Will never use or recommend again
16/05/14
Can you send me a claim form please as i would like a full refund 1 parcel was picked up on the thursday and did not arrive til Tuesday
16/05/14
excellent service
16/05/14
Total rubbish!
16/05/14
My sons box arrived the following day,intact.
16/05/14
Does what it says on the tin !! Great!!
16/05/14
Brilliant delivery driver who brought parcel to us, quick service all round. Would recommend
16/05/14
no comment
16/05/14
They didn't turn up on time and I have no way to contact you for a refund. APPALLING.
16/05/14
so easy a monkey really could use the web site
16/05/14
First time I've used you for a few years following a few bad experiences. This time you were cheaper than Interparcel and got the job done!
16/05/14
send the shipping forms to the sender not the receiver
16/05/14
Good price, good service
16/05/14
Excellent from start to finish.
16/05/14
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