We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,035 reviews.
very good will use again
28/05/14
The usual excellent service!
28/05/14
no comment
28/05/14
No comment left by this customer.
28/05/14
Nobody came to collect the package. This has happened twice
28/05/14
No comment left by this customer.
28/05/14
Nothing wrong with the setup Citylink were 4 hours late delivering though
28/05/14
Parcel-Force are 'excellent' as always. On time and nothing too much trouble.
28/05/14
The courier failed to collect the parcel on the given date. It was impossible to contact Parcel Monkey to complain. Sorry, but it was awful.
28/05/14
Good service...
28/05/14
Same day collections would be good.
28/05/14
you lost the package
28/05/14
Good service. Stop the 2% surcharge on paypal for regular customers. Better weekend customer services then perfect!
28/05/14
Great service!
28/05/14
No comment left by this customer.
28/05/14
All good and efficient.
28/05/14
Parcel was not collected by parcel force on day requested. Driver did not follow specific instructions
28/05/14
The man who delivered our parcel was fantastic. However my PM number didnt work when i called and spoke to your staff which worried me
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
Same day collection was perfect, very pleasant courier
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
extremly please with the service you prove and would recomend you to all my freinds and family.
28/05/14
No comment left by this customer.
28/05/14
at the moment I'm having problem getting my parcel delivered you have mobiles of both parties and yet still no call or confirmation
28/05/14
Great service, friendly drivers, what a refreshing change!
28/05/14
efficien service
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
First class. thank you
28/05/14
Parcel collected on required day, unlike some other courier companies...do not know if has arrived as yet, but all good.
28/05/14
Very east transaction, excellent service, will use again, thank you!
28/05/14
Cheers Guys! Brilliant service, very happy customer!
28/05/14
This is a good service allowing you to find the best service and a good price.
28/05/14
i thought id had paid for citylink. turned out to be a random courier. why advertise citylink when you use someone else
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
First time using a currier, Parcel Monkey exceeded my expectations, collected and delivered on time, easy to arrange, tracking very useful
28/05/14
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