We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
no comment
08/06/14
I dropped off at City Link Plymouth - no problems at all
08/06/14
Customs forms did not arrive (despite being attached to parcel) in Switzerland, hence delivery was delayed.
08/06/14
no comment
08/06/14
Very reliable. Thanks as ever
08/06/14
Courier are a joke, I recommend that you drop them. 3 of 4 deliveries failed.
08/06/14
Major issues with postage label received. No help/contact for PM. Rang Parcel FARSE. Extremely unhelpful. Won't use either comp again.
08/06/14
no comment
08/06/14
Delivery was left with someone at the foyer of the building i work in, this was not satisfactory
08/06/14
no comment
08/06/14
no comment
08/06/14
Special offers for regular customers would be very much appreciated
08/06/14
no comment
08/06/14
Very good
08/06/14
on time, thank you
08/06/14
no comment
08/06/14
Fab, quick service. Only issue was the tracking didn't work.
08/06/14
No comment left by this customer.
08/06/14
No comment left by this customer.
08/06/14
wonderful service thanks always on time.
08/06/14
It would have been great to have had a more granular time slot for collection
08/06/14
Used DX, driver didn't turn up on specified day, No excuse or apology when i called. Not responded to my email complaint.
08/06/14
No comment left by this customer.
08/06/14
No comment left by this customer.
08/06/14
Easy to use site and efficient collection and delivery. Will always be my first stop if I need to send anything. Thanks
08/06/14
No comment left by this customer.
08/06/14
No comment left by this customer.
08/06/14
I really appreciate it that you collect the parcel(s) from my home
08/06/14
No comment left by this customer.
08/06/14
usually good parcelforce 24 used many times before , let me down this time unfortunately, no pick up on specified. day 24 hrs later
08/06/14
good price, great service
08/06/14
No comment left by this customer.
08/06/14
I have no problems using Parcel Monkey .. everything has been great :)
08/06/14
No comment left by this customer.
08/06/14
Very easy and strieght forward Thank you x
08/06/14
No comment left by this customer.
08/06/14
my package was never picked up, although i have paid for the service and no acknowlegment i will be taking this matter up this week.
08/06/14
Booked it Sunday......paid for next day collection(Mon) and the following day delivery (Tues). It wasnt even collected until wed at 5.30pm!
08/06/14
I still dont have the delivery. A little hard therefore, to offer positive feedback. Hows about some refund?
08/06/14
i have no complaints and would use your company again thank you for a very good service
08/06/14
