We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,847 reviews.
no comment
20/05/14
You never picked items on time-always late-people taking days off and waiting for nothing-i would like to speak woth someone from customer s
20/05/14
no comment
19/05/14
I booked 4 parcels on the 12/05 for collection on the 13/05 is now the 20/05 only one got to its destination where is the others ???????
19/05/14
one of my items was broken
19/05/14
Very fast and careful, item delivered on time without damage and very cheap, i will use again and would recommend
19/05/14
met my requirements admirably
19/05/14
no comment
19/05/14
no comment
19/05/14
Very pleasant experience, will use again.
19/05/14
no comment
19/05/14
no comment
19/05/14
Excellent service very efficient
19/05/14
no comment
19/05/14
no comment
19/05/14
paperwork instructions a bit confusing
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
Quick, easy and fast.
19/05/14
my parcel was collected a day late which meant me having to wait at home for 2 days, no apology given, not good
19/05/14
my parecell was collected the dayafter it was to be supposed to be which meant me having to stay at home for 2 days NOT GOOD!
19/05/14
No comment left by this customer.
19/05/14
Smooth transaction, all went to plan, many thanks
19/05/14
No comment left by this customer.
19/05/14
supposed to collect on Tuesday but did not turn up. They eventually sent someone on Friday. Still not delivered
19/05/14
2 days late collecting the parcel, 4 days to deliver, was a 3 day service. Customer v un happy. Will not use parcel monkey again, due to c/s
19/05/14
As it stands today, one of my sent items with value of £850 is missing , no record after leaving London to Bristol. And one of the items ar
19/05/14
No comment left by this customer.
19/05/14
There is nowhere on the site to put collection instructions. My instructions were taken as delivery info, which caused a 2/3 day delay.
19/05/14
Very embarrassed by your collections - item was not picked up until the 3rd day despite a next delivery being promised. Will not use again.
19/05/14
A brilliant service. A great price and next day delivery. Top marks, thanks.
19/05/14
Great service
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
excellent service, would recommend that anyone use them with confidence!
19/05/14
No comment left by this customer.
19/05/14
Highly recommended ***** Excellent service...Thank you
19/05/14
Quick and easy to book a collection
19/05/14
No comment left by this customer.
19/05/14
Brilliant!! I had put the wrong address on my parcel to Egypt and with one phone call everything was sorted by a lovely & friendly guy!!!!
19/05/14
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