We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
Fantastic service! Excellent value, highly recommended.
13/05/14
I have used PM three times now and only once did you get it anything like right - sorry guys but you have failed yet again. Goodbye!
13/05/14
Everything went to plan. Website easy to navigate, price fantastic! Will definetly use again. Thankyou parcel monkey
13/05/14
No comment left by this customer.
13/05/14
No comment left by this customer.
13/05/14
No comment left by this customer.
13/05/14
No comment left by this customer.
13/05/14
web order process was a bit clunky, i went back to check parcel dimensions at a later screen, then lost most of the details including addres
13/05/14
Tracking by DX pathetic, even when I phoned them, useless.
13/05/14
good job, well done!
13/05/14
did not collect when stated took numerous phone calls to make sure they collected next day
13/05/14
No comment left by this customer.
13/05/14
Paid for 24 express and took two days
13/05/14
Collected promptly as promised with no fuss. The Wizard-thingy for Australian Customs is BRILLIANT & a life saver. Thank You !!
13/05/14
very good service delighted
13/05/14
No comment left by this customer.
13/05/14
The courier did not turn up on the required date (2nd time in a matter of weeks) Will not be using anymore
13/05/14
I cannot fault the service or the amazingly reasonably price, I will certainly be using you again.
13/05/14
Service is very good now not so good in the past I introduced your company to a client but you let her down by not delivering her parcels sh
13/05/14
No comment left by this customer.
13/05/14
Late collection time, but all good and dandy. Get the service you pay for. will use again and again :) Happy Customer
13/05/14
weekend collection!!
13/05/14
Quality.
13/05/14
There was ayurvedic medicine in it broken the packages inside. It was not taken care while moving.NOT AT ALL HAPPY WITH PARCEL FORCE
13/05/14
Missed collection customers not happy
13/05/14
No comment left by this customer.
13/05/14
The parcel was showing on the tracker as at the Hub and yesterday and now it is showing as just been picked up from the post office i have i
13/05/14
when I send more than one parcel different vans come to collect and its difficult to work out who takes which parcel
13/05/14
All worked like a dream, thanks!
13/05/14
No comment left by this customer.
13/05/14
No comment left by this customer.
13/05/14
They arrived when they said they would.Parcel arrived a week later.Package was intact.All good!!
13/05/14
No comment left by this customer.
13/05/14
Easy to use and good value
13/05/14
Collection was promp and no problems Not heard from the recipient so I suppose all must be OK
13/05/14
Very easy to deal with and a promt collection and delivery with easy tracking
13/05/14
No comment left by this customer.
13/05/14
All good
13/05/14
Parcel collected one day late. Client unhappy. Phone call to you unanswered. No explanation. Will never use you again.
13/05/14
Didn't have any problems so can't see anything needs to be changed. Well done and thanks for delivering my parcel safely.
13/05/14
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