We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
no comment
02/06/14
First time we have used parcel monkey very pleased with price and delivery time
02/06/14
delivered next day as always but was left with neighbour when it explicitly noted not to.
02/06/14
Parcel collected and delivered on time and when specified :)
02/06/14
Pick up slot (8am -6pm) far too long, esp when doesn't turn up until exactly 6pm. No indication of parcel delivery date/time. Not received.
02/06/14
flawless, did what yiu said at a great price. will use all the time
02/06/14
Very fast delivery.Thank you
02/06/14
Item collected and returned to me but no reason given. Cannot phone parcel monkey or talk to anyone.Had to rebook parcel AVOID!!!
02/06/14
collected as agreed and delivered next morning exellent xervice
02/06/14
I ordered a guarunteed next day delivery service. The item didn't arrive until late afternoon, 3 days later!
02/06/14
Always great, always first and only choice! Very reliable and prices reasonable. Thank you!.
02/06/14
Great service.
02/06/14
no comment
02/06/14
no comment
02/06/14
no comment
02/06/14
had to go back to website for paperwork despite email telling me I would receive an email with it
02/06/14
the drivers instructions which customer can add online, always seem to be ignored by the driver
02/06/14
Excellent service
02/06/14
Courier didn't turn up (again!!!) and when I chased them they couldn't be bothered! **** SERVICE YET AGAIN!
02/06/14
No comment left by this customer.
02/06/14
very good value, easy website
02/06/14
No comment left by this customer.
02/06/14
No comment left by this customer.
02/06/14
My piece got damaged and was clumsily carried to my door whereby a piece broke off. l am able to fix it but more care would have been appre
02/06/14
No comment left by this customer.
02/06/14
I order a lot of packages I asked for a discount
02/06/14
Parcel still has not been picked up 3 days after scheduled pickup - DX courier unresponsive
02/06/14
no comment
02/06/14
Picked up and delivered promptly. Would appreciate an estimate time of delivery if possible
01/06/14
excelkent servoce at an amazing price, well done.
01/06/14
no comment
01/06/14
Excellent, collected from darkest Devon & delivered to France, door to door. The French postman excellent. Cheers !
01/06/14
No pick up on the first scheduled pick up date
01/06/14
We have only just discovered you and you delivered an excellent service at a great price. I suggest you advertise more, so more people know
01/06/14
great service again.
01/06/14
no comment
01/06/14
tracking was slow parcel held up at preston depot,customer was annoyed that tracking showed parcel in parcel forces depot for two days.
01/06/14
no comment
01/06/14
Great service. Will definitely use again. Thanks.
01/06/14
Great Service As Always.
01/06/14
