We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,849 reviews.
No comment left by this customer.
14/05/14
Very pleased thank you. Great service
14/05/14
Good service, minus point I book in a printer-free service, but then you ask me to print label for package.
14/05/14
Easy to use website, good prices, fast collection/delivery, labels supplied, so easy, cannot fault you!!
14/05/14
I have to say that I've onlt just started using you and have nothing but praise. The City Link driver is a pleasure to deal with
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
I can't seem to find a contact number or email address????? We need compensation for a Courier parcel!
14/05/14
No complaints
14/05/14
Arrived to collect the item when they said they would and was able to keep track of the progress of the parcel.
14/05/14
No comment left by this customer.
14/05/14
great service,totally professional and highly recommended
14/05/14
Very nice service thank you
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Everything worked as it should have done. Only negative was that driver did not give my wife any receipt for the item he collected.
14/05/14
excellent,
14/05/14
Easy, good value and efficient
14/05/14
No comment left by this customer.
14/05/14
very quick and safely arrived!
14/05/14
I paid for a track and trace option yet no information is available I have no idea where my parcel is at all & no answer from DX when I call
14/05/14
Always an excellent service
14/05/14
Twice you said you would pick up but didn't. I gave up and then you turned up when I didn't have the parcel with me.
14/05/14
Packages were due for Friday delivery, but didn't arrive until Monday
14/05/14
One of my parcels was not collected. Even with a confirmation they still had no record of the order. Had to rebook collection
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
no comment
14/05/14
no comment
14/05/14
no comment
14/05/14
very good
14/05/14
The parcel still has not been collected (we have been waiting over a week now)
14/05/14
Smooth and simple process - City Link arrived when stated and made the delivery the next day. Great stuff - thanks!
14/05/14
no comment
14/05/14
Good service as always
14/05/14
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