We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
Most helpful and parcel picked up on time
18/05/14
your service just worked. thank you
18/05/14
On time. Excellent service. Will use again.
18/05/14
no comment
18/05/14
no comment
18/05/14
Used a few times, always very helpful if a problem does arise
18/05/14
Hassle free service.
18/05/14
Narrowing collection time window would help improve service...
18/05/14
Excellent service thanks
18/05/14
No comment left by this customer.
18/05/14
Excellent as usual..
18/05/14
Booked a 2-3 day service , arrived in 5 days
18/05/14
No comment left by this customer.
18/05/14
Collector on time, very polite, will not hesitate to use again.
18/05/14
the website crashed (locked up) several times whilst I was trying to enter the parcel details
18/05/14
Didnt like waiting the whole day to have my parcels collected. Overall, good service with affordable price. Definitely reliable. Thumbs up!
18/05/14
Hello .....the service was good ...however maybe you should tell people not to enlarge the order form because the scanner refuses to recogni
18/05/14
Excellent service +++++
18/05/14
much better than last time when parcel got dropped at wrong address
18/05/14
No comment left by this customer.
18/05/14
Excellent price, cannot really fault the service.
18/05/14
Could not be much simpler. Book parcel in, drop it off. Job done.
18/05/14
No comment left by this customer.
18/05/14
I asked for Next Day Delivery. It was collected on time (a Monday), but did not arrive until three days later (a Thursday).
18/05/14
No comment left by this customer.
18/05/14
grand service alot quicker than post office waiting to weigh in as they suck there cheeks in will use again cheers
18/05/14
first class no problems
18/05/14
Service was good, but really need an invoice, where would I get one for this transaction.
18/05/14
No comment left by this customer.
18/05/14
Delivered really fast in time for the wedding was very surprised and pleased
18/05/14
Superb - next day delivery - all items delivered safely from Edinburgh to London at a great price thankyou
18/05/14
No comment left by this customer.
18/05/14
Because I do not know in 3 day ,where is it?i sure it may cause problem on now ,seller not give a parcel to you or not, in last information
18/05/14
Payed for next day delivery and took two days to deliver parcel. Also did not collect parcel until 730pm
18/05/14
The parcel wasn't collected until Thursday, it was supposed to be picked up on Monday. I had to call Courier every day at my expensive
18/05/14
Spot on job. Thank you!
18/05/14
the parcel was picked up a day late without a phone call
18/05/14
I am totally satisfied with your service
18/05/14
No comment left by this customer.
18/05/14
All was good but would could have been geart if pepole new when you were picking up the parcel so we didnt have to stay in waiting
18/05/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
