We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
It takes me a long time to complete the order on-line. Just when I think I have cracked the damn thing times out. Please simplify & speed up
22/05/14
good value....used parcelforce...helpful and efficient
22/05/14
no comment
22/05/14
first time of using a courier servicr Was happy with the fast delivery wa
22/05/14
very good
22/05/14
no comment
22/05/14
no comment
22/05/14
easy system to use.
22/05/14
Can't fault the service.
22/05/14
no comment
22/05/14
no comment
22/05/14
good service
22/05/14
I wish I'd heard about this service earlier. Worked perfectly and very good value.
22/05/14
Courier never showed up to collect for 3 days running, had to drop at Nightfreight depo, 1.5 hours round trip, waste of my time.
22/05/14
no comment
22/05/14
no comment
22/05/14
A timed collection would be perfect giving a 2 hour slot
22/05/14
Parcel was collected 15/05/14, recipient's e:mail confirmation of delivery stated it didn't arrive until 20/05/14
22/05/14
good
22/05/14
No comment left by this customer.
22/05/14
very pleased as you are thank you
22/05/14
all ok
22/05/14
No comment left by this customer.
22/05/14
A great service and price
22/05/14
No comment left by this customer.
22/05/14
No comment left by this customer.
22/05/14
the item that was collected was damaged when delivered. At the moment trying to locate a replacement part that was damaged.
22/05/14
City Link provide an excellent service -their driver is always friendly & helpful. I would appreciate an email address for Parcel Monkey
21/05/14
no comment
21/05/14
I'm exstremly impressed I saved over 50%. I found the shipping lable had an error so struggled printing it other than that fantastic.
21/05/14
delivery a little later than forecast
21/05/14
Please update your city link depot locations, e.g. Leeds
21/05/14
no comment
21/05/14
no comment
21/05/14
no comment
21/05/14
No improvements needed - super service! I'll definitely be using again!
21/05/14
bit unclear as to when it was being picked up as I had 2 cotradictory messages but otherwise very good, indeed
21/05/14
good service
21/05/14
Easy to use and fast
21/05/14
I paid for a next day service but it took three days and then got delivered to my local post office not my home address!
21/05/14
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