We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
All good, easy to book, prompt pick up and courteous staff+++
05/06/14
Very quick and efficient service
05/06/14
Excellent service always
05/06/14
As first time user I found the procedure straightforward. Parcel tracking didn't work.
05/06/14
1st class no nonsense service!! 4 transactions 100% success rate!! will definately use again!! well.done parcel monkey.
05/06/14
No comment left by this customer.
05/06/14
When submitting Credit Card payment, the response from it said the payment failed, but the payment went through.
05/06/14
Good service at a good price. Keep up the good work.
05/06/14
DX still have not picked up - 6 days on! I have made a lot of calls and spent a lot of time trying to sort this. PM has been no help.
05/06/14
No comment left by this customer.
05/06/14
good service thanks
05/06/14
No comment left by this customer.
05/06/14
parcel was scheduled to be picked up 8am to 6pm..driver arrived 6.15pmish..what about a refund?
05/06/14
n/a
05/06/14
Another good job done as always.
05/06/14
Excellent service couldn't ask for more, thank you.
05/06/14
Parcel arrived safely in a short time and at a good price - many thanks
05/06/14
no paperwork left on pickup.Called to chase yesterday expected delivery to have been made told today AM today still not delivered- rubbish
05/06/14
Fantastic cheap service. Used a few times now. Thoroughly recommended
05/06/14
Was very happy with how long the parcel took - no complaints here
05/06/14
Service advertised as 2-3 working days (UK to Italy), package received 6 working days later!
05/06/14
No comment left by this customer.
05/06/14
Great service at a low price.
05/06/14
No comment left by this customer.
05/06/14
All went very smoothly
05/06/14
No comment left by this customer.
05/06/14
No comment left by this customer.
05/06/14
Great - easy to get a quote. Picked up and delivered in one piece - very happy.
05/06/14
Collected and delivered as promised!
05/06/14
Parcel was meant to be picked up on Friday 30th. Hasnt been picked up yet!
05/06/14
aLWAYS A FANTASTIC SERVICE!!!!!!!!!!!!!! GREAT JOB....
05/06/14
no comment
05/06/14
no comment
05/06/14
incorrect updates on your site which then meant your website would not allow me to sort a re collection date and no way of contact
05/06/14
the whole thing ran very smooth and very reasonable price thanks
05/06/14
Brilliant service as always , will always recomend to others
05/06/14
Nothing to improve
05/06/14
Excellent service
05/06/14
no comment
05/06/14
no comment
05/06/14
