We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
Perfect service! Recommend
20/05/14
booking process clear and straight forward. dropped off at the post office with no problems.
20/05/14
Very pleased, pick up went smooth and delivery on time
20/05/14
no problems
20/05/14
Excellent service and price.thankyou
20/05/14
Very happy. Was easy to book. Cheaply priced and great service. Courier was helpful. Thanks.
20/05/14
Everything was satisfactory! Thank you very much
20/05/14
No comment left by this customer.
20/05/14
I want my money back u did not collect I had yodel collect today u should have pick up last Wednesday worse service ever
20/05/14
No comment left by this customer.
20/05/14
this is the second time ive used this site and its amazing cannot fault it. amazing prices and excellent service.
20/05/14
Courier said they couldn't deliver because no one lived at the address by that name. I've verified that the person does live there.
20/05/14
the item in the parcel was broken even though it was export wrapped, it must of been handled very roughly by you, i will be informing your h
20/05/14
No comment left by this customer.
20/05/14
No comment left by this customer.
20/05/14
quick collection and great price
20/05/14
Great service as always, and the prices charged are very reasonable. Thank you very much. Kind regards, Ian.
20/05/14
Very easy for a complete novice to use and ran very smoothly.
20/05/14
No problems - straight forward booking in and collection.
20/05/14
excellent service,would recommend to all.thank you
20/05/14
No comment left by this customer.
20/05/14
was ok.
20/05/14
collected and delivered on time good service
20/05/14
2 days missed collecting. When finally collected courier dx freight was asked why not collected he said he could be bothered won't use again
20/05/14
No comment left by this customer.
20/05/14
good service no problems thanks
20/05/14
No one turned up to another courier....... Not Happy !!!!!!!
20/05/14
No comment left by this customer.
20/05/14
Very pleased with your whole service - and your very competitive pricing structure.
20/05/14
No comment left by this customer.
20/05/14
Parcels collected 24hours late. Followed by being delivered to different address in a different county! Complaint coming your way!
20/05/14
No comment left by this customer.
20/05/14
very good service
20/05/14
Would be good to have a contact number to help when a problem occurs.
20/05/14
No comment left by this customer.
20/05/14
Website fast & easy to use ... Reliable collections one of the best out there
20/05/14
No comment left by this customer.
20/05/14
excellent service again.will use again.
20/05/14
Excellent service.
20/05/14
excelent service, pick-up and delivery on time, less than £15 for 18kg next day. Thanks
20/05/14
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