We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,034 reviews.
Customer service was horrendous, contents of parcel damaged! Unexceptable!
29/05/14
I paid for next day delivery and my client didn't get it. I had to refund my client his delivery cost due to the parcel being late.
29/05/14
No comment left by this customer.
29/05/14
Happy with the service provided
29/05/14
No comment left by this customer.
29/05/14
You seem to be improving. Keep it up.
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
collection of item on day booked complete with a bag and address label - hassle free. thanks
29/05/14
I was a little disappointed that there was no means of finding an approximate time of collection from City Link, unlike the excellent DPD
29/05/14
No comment left by this customer.
29/05/14
very fantastic service
29/05/14
No comment left by this customer.
29/05/14
Hello, please the parcel still has not been picked up. What happened. It happened last time as well. Please pick up the parcel
29/05/14
my parcel was collected within 3 hours of my booking, and it arrived safely in the USA in 4 days - I'm impressed
29/05/14
It would be better if you could give a more specific time for collection, apart from that I was more than satisfied
29/05/14
great service with CityLink
29/05/14
The parcel was supposed to be collected by Courier yesterday for delivery today, however it was not collected yesterday and it will be 2da
29/05/14
Only took 3 day to get to Poland over a bank holiday weekend......Great Service!!!!!!!!!
29/05/14
OK
29/05/14
I found the on line booking process very simple to follow, parcels were collected and delivered as planned, price was very competitive
29/05/14
After paying by card you get no online confirmation, parcel monkey just send you to the home page with no information about the order you ju
29/05/14
great service and great value for money
29/05/14
No comment left by this customer.
29/05/14
Excellent
29/05/14
Unfortunatly, the courier did not turn up on 23/05/2014 as arranged.
29/05/14
No comment left by this customer.
29/05/14
very good thank you
29/05/14
quick and good value
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
Good service that's why I go back.
29/05/14
Was expecting parcel to arrive sooner that 1 week.
29/05/14
I couldn't really. I found your service easy, and amazing to use great workers and will definitely use again.
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
parcel was not collected as arranged during week. We will never accept a quote from DX again as the customer service was awful.
29/05/14
my parcel was never picked up (and I waited at home all day) and i was charged???????? refund please
29/05/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
