We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
No comment left by this customer.
06/06/14
It would have been helpful if we had had some idea as to the time the parcel would be collected i.e. even AM or PM
06/06/14
Can't think of anything really, your web system is clear and easy to use thanks
06/06/14
No comment left by this customer.
06/06/14
PM_2102878_2807641 I would be grateful for a swift return of my possessions in whatever state they are in. Please call me on 07815620205
06/06/14
Very happy with the service keep up the good work
06/06/14
No comment left by this customer.
06/06/14
No comment left by this customer.
06/06/14
Pleased with all aspects apart from having to wait in all day with no idea of when driver will arrive - driver tracker prehaps?
06/06/14
Good price and easy to do. Parcelforce tracking poor (not your fault)
06/06/14
It said next day delivery but took two days which was fine but it would have been nice to know.
06/06/14
waited in all day friday for collection, they turned up monday!!
06/06/14
No comment left by this customer.
06/06/14
I thought your service was good. I would use again. Efficient and professional.
06/06/14
The parcel has not been collected and no-one has contact me regarding this matter
06/06/14
Very good, 3 collections and subsequent deliveries all well done and very quick, good comms with drivers much appreciated
06/06/14
No comment left by this customer.
06/06/14
Very good service will keep using you thank you
06/06/14
no comment
06/06/14
no comment
06/06/14
great service,
06/06/14
Seven days later and I'm still waiting for my parcel and your tracking system never works !
06/06/14
Fast, efficient service. I will def use again!
06/06/14
picked up and delivered no problems at all
06/06/14
All went very smoothly, will definitely be using and recommending again.
06/06/14
no comment
06/06/14
no comment
06/06/14
no comment
06/06/14
Collect time was 10:45 and you didn't arrive until 3pm by which time we paid for another sameday courier to collect! Money back please :(
06/06/14
Did not collect on day specified and then had to use a charging phone number to reschedule.
06/06/14
no comment
06/06/14
wanted a parcel collected at destination of parcel sent, and returned to me, very complicated to do and so gave up, otherwise good service
06/06/14
The collection of the parcel was fine, a very friendly courier. you fell down when you delivered the parcel to the wrong address
06/06/14
Driver didn't come. Apparently ran out of time.
06/06/14
Very easy to use site and very timely delivery - thanks
06/06/14
Fast efficient service.
06/06/14
Booked on the Thursday.not collected Friday,no response.Phoned Monday arranged for collection same day,not collected.Delivered myself Tues.
06/06/14
no comment
06/06/14
Fast professional service, thank you
06/06/14
I had trouble finding a courier to take a large but light parcel, thanks to Parcel Monkey one was found.
06/06/14
