We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
Parcel due to arrive last Friday. Arrived 3 days later. Get a phone line active to customer support
21/05/14
No Refund not contact
21/05/14
Good speedy service :)
21/05/14
No comment left by this customer.
21/05/14
My only problem was trying to print the label from the e-mail it just would not work and I had to go into my account and print from there
21/05/14
Took 3 days to collect and 3 days later it hasn't moved from depot. So much for "overnight" service
21/05/14
Excellent service. Very straightforward. Thanks
21/05/14
Courier did not collect item on scheduled day, no reply to email sent to Courier. the parcel monkey bit was ok.
21/05/14
No comment left by this customer.
21/05/14
The parcel was never collected. Please do not charge my card!
21/05/14
No comment left by this customer.
21/05/14
Great service very happy 1st class
21/05/14
I think it would be better if you could give an approximate time for collection. ie. Morning or afternoon.
21/05/14
I paid for a 24 hour service which actually took 3 working days. The parcel arrived damaged too. Not happy. will be contacting you soon
21/05/14
outstanding sevice everytime never had problem AAA+++
21/05/14
Brilliant service as ever
21/05/14
thank you very much
21/05/14
Parcel arrived in stated time.
21/05/14
yeh good, got there in one piece thanks
21/05/14
Collected by Parcelforce Int'l on day of booking 1 wk ago. Parcel arrived 30 mins ago. Not yet chkd though. So far so good.
21/05/14
used many time A1 service
21/05/14
Brilliant service
21/05/14
No comment left by this customer.
21/05/14
where do I get an invoice for a sent consignment from ?
21/05/14
Used twice now,very easy to organise and hassle free.
21/05/14
you haven't collected the parcel. You have collected my money. There is no number to call. This is appalling.
21/05/14
No comment left by this customer.
21/05/14
You were great and much cheaper than other sites and really professional. Thank you so much
21/05/14
Used this service to deliver my daughters birthday presents. Fantastic service
21/05/14
Very good service - lots of info and collected and delivered on time.
21/05/14
quick and easy to use, lots of options and every thing went witout any problem Thanks.
21/05/14
Reliable service at reasonable prices
21/05/14
great service
21/05/14
No comment left by this customer.
21/05/14
We are very pleased with your service. :)
21/05/14
Great service, Thank you
21/05/14
With multiple carriers and tracking numbers - your tracking is abysmal. On the other hand, I got my parcel very quickly at a decent price :)
21/05/14
No comment left by this customer.
21/05/14
No comment left by this customer.
21/05/14
no comment
21/05/14
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