We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,033 reviews.
No comment left by this customer.
29/05/14
No issues identified. Keep up the good work.
29/05/14
Great service. Easy transaction. Would have liked more information regarding collection time
29/05/14
It didn't arrive!
29/05/14
cool
29/05/14
My parcel was never collected. I am waiting for a refund please
29/05/14
No comment left by this customer.
29/05/14
Good service thank you
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
Your price was so much better than any other site I tried, I almost thought it was too good to be true, but it all worked perfectly!
29/05/14
No comment left by this customer.
29/05/14
Parcel not collected without explanation - really annnoying, tried to rebook but no possible, have to 'cancel' and re-order.
29/05/14
3 days late - am I due a refund?
29/05/14
superb service and excellent value for money
29/05/14
When submitting tracking info in ebay you need your company in courier field
29/05/14
No comment left by this customer.
29/05/14
Hi it took 6 days to collect 2 days did not turn up then bank holiday so in the end it was a week before delivered not next day
29/05/14
no comment
29/05/14
excellent service
29/05/14
no comment
29/05/14
I have used you for approx 4 years with excellent service but I have recently had 3 collections not made maybe a lazy driver !,
28/05/14
no comment
28/05/14
no comment
28/05/14
Thought it was a good service. Took a while to print off the label I couldn't access it on my account but once i got it it was ok
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
A choice when booking a service of a txt at a chosen time before pick up/delivery. 30 mins, 1hr, 90mins would be great options to include
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
great as usual
28/05/14
Brilliant service , thanks
28/05/14
Really good service, reasonable rates, prompt, easily tracked, what more could you ask for? Excellent.
28/05/14
I'm very happy with the service, I've used it multiple time, and not once have I had a problem I'll carry on using it :)
28/05/14
Very happy,
28/05/14
No comment left by this customer.
28/05/14
1 week later... Still waiting for the parcel to arrive... Very disappointing considering your high prices...
28/05/14
No comment left by this customer.
28/05/14
collection on day stated.Helpful collector.Delivery as stated .Precise service. Thank you. could only be improved if a time slot for collect
28/05/14
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