We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
As a first time user I was so impressed from the customer service to the delivery of the goods oh and the price job well done thanks guys
21/05/14
Good, next day delivery.
21/05/14
Nice surprise: picked up same day, delivered next, no damage, very reasonable - perfect!!
21/05/14
Great service over all. A timescale would be helpful, even if am or pm. Other companies send email with a one hour time slot.
21/05/14
no comment
21/05/14
no comment
21/05/14
All round great service.
21/05/14
Great price and service
21/05/14
no comment
21/05/14
Parcel picked up same day and delivered the next day. Great service and price.
21/05/14
service was good
21/05/14
Was told the parcel would be picked up one day waited in all day they turned up the next day
21/05/14
no comment
21/05/14
no comment
21/05/14
no comment
21/05/14
brilliant
21/05/14
parcel has not as yet been collected 5 working days since collection booked,
21/05/14
Seems a good service. Just need a few more parcels to deliver now!
21/05/14
no comment
21/05/14
Faultless Service
21/05/14
no comment
21/05/14
no comment
21/05/14
No comment left by this customer.
21/05/14
Pick-up 16:30; delivery 10:30 the next day. Excellent!
21/05/14
No comment left by this customer.
21/05/14
appalling no customer service no contact number never again
21/05/14
No comment left by this customer.
21/05/14
No comment left by this customer.
21/05/14
No comment left by this customer.
21/05/14
No comment left by this customer.
21/05/14
all good will use you again
21/05/14
Just discovered it would have been cheaper to send via Hermes, and could've dropped parcel off at corner shop instead of staying home!
21/05/14
great service as always
21/05/14
Easy to use site , usually use my heroes but parcel monkey way cheaper !
21/05/14
no comment
21/05/14
I picked a 48 hour pickup and delivery and got it in 24! Excellent service! Thank you!
21/05/14
City link actually picked up on the date agreed. This is a first for us!! Thanks.
21/05/14
no comment
21/05/14
no comment
21/05/14
great value service thanx.
20/05/14
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