We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
nothing i can think of
19/05/14
Very pleased with service I received and the price was very good too
19/05/14
First collection was missed so am I due a refund as it wasn't delivered the next day?
19/05/14
No problems at all
19/05/14
No comment left by this customer.
19/05/14
prompt efficient service. Would be good to have an email confirming delivery
19/05/14
I'm happy
19/05/14
Your drivers routinely fail to collect items as scheduled, never give their surnames, have no ID and put fake signatures down.
19/05/14
Users really appreciate (say) DPD's level of communication, & accuracy, re. time slots ... most would happily pay a small premium.
19/05/14
Failed collection 1st and 2nd day I had to drive it to the depot myself and it still wasn't delivered next day book Tuesday delivered Friday
19/05/14
I am so plese with the service given. Excellent value and efficient - many option to choose from too
19/05/14
Our parcel was not collected on the date booked,or next day or day after. I called DX repeatedly and got no answer, finally collected today
19/05/14
No comment left by this customer.
19/05/14
Parcel ID given in confirmation email was invalid when entered into your tracking facilty (incomplete)
19/05/14
Very easy service to use, and would definately use you again!!
19/05/14
No comment left by this customer.
19/05/14
Great service as always
19/05/14
Prompt & value for money, would used this service again whenever needed.
19/05/14
No comment left by this customer.
19/05/14
Great,thanks
19/05/14
Great Service
19/05/14
No comment left by this customer.
19/05/14
All was good, collection on time
19/05/14
The service was very good but would appreciate a 1-2 hour time slot like other firms so we don't have to stay in the whole day.
19/05/14
Thank you for providing a reasonable option for overseas shipping.
19/05/14
Please refund my money my parcel was never collected and delivered, please contact me as soon as possible.
19/05/14
Great service
19/05/14
Got a call to say they couldn't find the address, but apart from that all good.
19/05/14
No comment left by this customer.
19/05/14
great service
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
Courier failed to collect on two days, so I took the parcel to their depot. Absolutely useless. I'll never use them again.
19/05/14
No comment left by this customer.
19/05/14
Brilliant service many thanks
19/05/14
No comment left by this customer.
19/05/14
it is very cheap to sent parcel in greece.i am so pleased that eve
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
No comment left by this customer.
19/05/14
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