We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
No problems at all. A nice smooth experience.
23/05/14
label printed out is always real bonus
23/05/14
Perfect service!
23/05/14
DX collected my parcel and delivered it next day at 8.20
23/05/14
no comment
23/05/14
no comment
23/05/14
No comment left by this customer.
23/05/14
Find the website Particulary - contacts - not clear enough.be good to be able to speak to a human on phone
23/05/14
no comment
23/05/14
Apparently the parcel was left with a neighbour, but your website didn't update to tell me it was delivered, apart from that all good :)
23/05/14
no comment
23/05/14
Thank you very much for your service, the delivery came on time everything perfect.
23/05/14
Very efficient service, will use again, happy customer ðŸ˜ðŸ˜ƒðŸ˜€
23/05/14
None great service
23/05/14
no comment
23/05/14
This is the first time a problem has occurred. The parcel got mixed up and went to the wrong depot. A day late in delivery. Refund???
23/05/14
not prbs there.
23/05/14
no comment
23/05/14
no comment
23/05/14
perfect job. many thanks
23/05/14
Would be good to have a contact. My parcel was not picked up and I had a nightmare getting the parcel picked up.
23/05/14
paid for 24 hours and it took 48 hours :(
23/05/14
no comment
23/05/14
Problems with collection, Complaint lodged with Courier but no response, Please investigate
23/05/14
no comment
23/05/14
the pack had no tracking for days - is now held up and had no support. Apart from that it's been great ;-( (that's ironic by the way)
23/05/14
Ease of booking, collection prompt to fast & effective delivery
23/05/14
no comment
23/05/14
Good service, prompt pick up and drop off
23/05/14
no comment
23/05/14
GREAT SERVICE - WHAT MORE CAN WE SAY?
23/05/14
I can't fault you at all. Would be good if Citylink gave an approx collection time by text message. Thanks.
23/05/14
Delivered on time without any problems. Service was usual high standard.
23/05/14
Fine
23/05/14
no comment
23/05/14
Could not find address. Said that carded the householder! Delivered at third attempt after given directions. Office helpful, Depot no effort
23/05/14
Quick collection, quick delivery! Will definitely use them again!
23/05/14
email o
23/05/14
YOU ARE VERY HELPFUL PLUS YOUR SITE IS EASY TO USE EXCELLENT THANK YOU
23/05/14
Perfect service, not a problem with collection or delivery. Thank you.
23/05/14
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