We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,845 reviews.
No comment left by this customer.
20/05/14
No comment left by this customer.
20/05/14
quick collection and great price
20/05/14
Great service as always, and the prices charged are very reasonable. Thank you very much. Kind regards, Ian.
20/05/14
Very easy for a complete novice to use and ran very smoothly.
20/05/14
No problems - straight forward booking in and collection.
20/05/14
excellent service,would recommend to all.thank you
20/05/14
No comment left by this customer.
20/05/14
was ok.
20/05/14
collected and delivered on time good service
20/05/14
2 days missed collecting. When finally collected courier dx freight was asked why not collected he said he could be bothered won't use again
20/05/14
No comment left by this customer.
20/05/14
good service no problems thanks
20/05/14
No one turned up to another courier....... Not Happy !!!!!!!
20/05/14
No comment left by this customer.
20/05/14
Very pleased with your whole service - and your very competitive pricing structure.
20/05/14
No comment left by this customer.
20/05/14
Parcels collected 24hours late. Followed by being delivered to different address in a different county! Complaint coming your way!
20/05/14
No comment left by this customer.
20/05/14
very good service
20/05/14
Would be good to have a contact number to help when a problem occurs.
20/05/14
No comment left by this customer.
20/05/14
Website fast & easy to use ... Reliable collections one of the best out there
20/05/14
No comment left by this customer.
20/05/14
excellent service again.will use again.
20/05/14
Excellent service.
20/05/14
excelent service, pick-up and delivery on time, less than £15 for 18kg next day. Thanks
20/05/14
one parcel was 3 days late i did however make a complaint nobody got back to me . but other times they have delivered on time
20/05/14
Never responded to enquiry, slow service, still waiting for parcel!!!!
20/05/14
great service far better than pharoes parcel
20/05/14
Parcel was 5 days late being collected. I tried twice to contact ParcelMonkey -no response. No customer service at all. Dire experience!
20/05/14
Keep doing what you aer doing. Turn up when you say you will and deliver on time without breakages
20/05/14
Nothing really to add - it did what you said on the tin - picked up promptly and delivered in good time
20/05/14
Cheapest best service on net. Thank you!!
20/05/14
No comment left by this customer.
20/05/14
Didnt collect twice
20/05/14
Easy and straightforward transaction. Very helpful driver. Delivered as promised. Good stuff!
20/05/14
No comment left by this customer.
20/05/14
Plain fact........you missed my collection on the day and I have no re-address
20/05/14
Great and fast service...did exactly what it said on the tin!
20/05/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
