We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Fast and easy service to use. Perfect.
10/06/14
price was good collection was none existent i had to go to depot my self
10/06/14
No comment left by this customer.
10/06/14
Service seems to work very well to suit my requirements. Very happy with it as it is.
10/06/14
Parcel was promptly picked up and delivered within stipulated time. Items were very well looked after during the shipment!
10/06/14
you delivered promptly - although if you could give text about when you're going to collect that would be great
10/06/14
No comment left by this customer.
10/06/14
No comment left by this customer.
10/06/14
Good service.
10/06/14
No comment left by this customer.
10/06/14
easy, accurate, and all online - great
10/06/14
The tracking updates are so delayed that they are no use - Parcel still delivered on time so am happy
10/06/14
Excellent service and best price around
10/06/14
Collected and Delivered on time but status not correct as indicated parcel had not been collected
10/06/14
No comment left by this customer.
10/06/14
Excellent efficient service as always highly reccomended.
10/06/14
No comment left by this customer.
10/06/14
No comment left by this customer.
10/06/14
Service has been good. But another carrier for long parcels 3 to 4 metres would be useful
10/06/14
Brilliant A+++
10/06/14
parcel force collections always seem to go well and I like the same day collection works well
10/06/14
No comment left by this customer.
10/06/14
excellent service many thanks
10/06/14
fantastic!! Item delivered to oversea within 5 days!! Collection on time, service first class!!
10/06/14
I would use you again
10/06/14
You broke your promise on delivery. You didn't apologise. You didn't fix the thing that went wrong. We won't use PM again.
10/06/14
Always rapid, always efficient - never fail to deliver (literally); safe transit of everything I have sent to the recipient. First rate.
10/06/14
parcel not damaged, on time, definitely would use in the future
10/06/14
Best price and easy to use.
10/06/14
No comment left by this customer.
10/06/14
Good service is what business thrives on, bad service damages business. Courier is damaging my business
10/06/14
I have booked a parcel 5 days ago and parcel force have not yet collected it?? I can no longer contact you directly to complain??? Rubbish!!
10/06/14
REASONABLE SERVICE BUT TELEPHONE SERIVICE VERY POOR NEEDS TO BE UPDATED FOR CUSTOMER ADVIVE
10/06/14
once again a very good service provided
10/06/14
First time used and impressed although local post office drop off point took some time to work out what to do. Arrived safely in Germany. .
10/06/14
No comment left by this customer.
10/06/14
I wrote to u regarding an over payment to date I have not had a reply I paid for one parcel twice. I trust u will contact me R watts
10/06/14
No comment left by this customer.
10/06/14
Parcel was collected and delivered on time.
10/06/14
Still haven't received my parcel. Can't track as every time I put my shipment ID in it says incorrect ID. Appalling service. No one to Ring.
10/06/14
