We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
parcel not collected on 3 occasions! !
27/05/14
Consistently good service, wouldn't use anyone else.
27/05/14
no comment
27/05/14
Parcel had a zippo in it and was returned, I don't know what to do now as I'm in Spain & not had and email to let me know
27/05/14
Excellent overall but I always have trouble with the Verified by Visa part; can I opt out of that?
27/05/14
No comment left by this customer.
27/05/14
No comment left by this customer.
27/05/14
i sent a letter this time and it was a struggle to fit the labels and the customs form on. it was an A5 envelope
27/05/14
I send parcels to differing address,s But have to enter my details every time i want to send one, can that be sorted
27/05/14
No comment left by this customer.
27/05/14
Very good
27/05/14
Everything went smoothly. Tracking is easy.No Paypal option though. A pity
27/05/14
This time was a dream - pick up and delivery with no hassles. All worked well. Thank you
27/05/14
No comment left by this customer.
27/05/14
No comment left by this customer.
27/05/14
It works!!
27/05/14
Courier have so far, missed 3 collections, and the parcel still hasn't been collected! Fantastic service.
27/05/14
Excellent straight forward no hassle kerfuffle free service very easy to use
27/05/14
The only thing that would be an improvement would be to not have to print out labels, other than that top service.
27/05/14
3 working days from South Wales to Lispeszentadorjan, South West Hungary, Fantastic
27/05/14
No comment left by this customer.
27/05/14
Excellent service as always...
27/05/14
Try a little harder to alert customers of a call at the door. We were in and our parcel was not collected. Delivery fine and quick
27/05/14
No comment left by this customer.
27/05/14
My parcel wasn't collected. I will now have to re-schedule it
27/05/14
No comment left by this customer.
27/05/14
delivered late, not good service
27/05/14
No comment left by this customer.
27/05/14
great service, many thanks
27/05/14
No comment left by this customer.
27/05/14
we always use the same courier with the same fast efficient results
27/05/14
Delighted with service - enabled me to send a larger than usual item at an excellent price!
27/05/14
great service
27/05/14
Awesome - more accurate time slot would make it even better
27/05/14
No comment left by this customer.
27/05/14
It does what it says on the Tin !!!
27/05/14
Unbelievable ... I payed one week ago and I still haven't had my parcel collected ...
27/05/14
No comment left by this customer.
27/05/14
I always use parcelmonkey and I'm very happy with your service!
27/05/14
Package picked up lunchtime and arrived at destination lunchtime the next day. Recipient was happy with the packing and condition of parcel
27/05/14
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