We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,840 reviews.
Found it very simple and easy to use, would definetively use again and recommend.
24/05/14
parcel was not collected on friday 23rd may . next day wanted it to be collected on 29th may . it would not allow me
24/05/14
i am very annoyed with your service i payed for the item to be collected and sat in for two days friday and monday but no one turned up so i
24/05/14
On time excellent service, only suggestion is that you send a text with a 2 hour window for collection
24/05/14
Always a great service
24/05/14
i am so sorry. it was meant to b very good rating. wrong click. excellent speedy service as always. thank you
23/05/14
no comment
23/05/14
very good service , quick fast , just one thing I mention not very good customer service on phone , but no dout happy with service provided
23/05/14
VG but would appreciate at least to known if driver will pass either on morning or afternoon. Stuck at home all day.
23/05/14
Did not pick up on the day scheduled and there was no direct telephone number to contact you and complain. will never use your service again
23/05/14
no comment
23/05/14
Giving a time slot for collection would be better so I didnt have to wait in all day
23/05/14
very pleased with service! half the price of every other site!!
23/05/14
no comment
23/05/14
no comment
23/05/14
I'm happy with your service!
23/05/14
no comment
23/05/14
no comment
23/05/14
no comment
23/05/14
3 times you have messed up my order and now out of 4 parcels 2 have gone missing joke
23/05/14
2nd time I used the service, will always use from now on! top notch
23/05/14
no comment
23/05/14
No problems at all. A nice smooth experience.
23/05/14
label printed out is always real bonus
23/05/14
Perfect service!
23/05/14
DX collected my parcel and delivered it next day at 8.20
23/05/14
no comment
23/05/14
no comment
23/05/14
No comment left by this customer.
23/05/14
Find the website Particulary - contacts - not clear enough.be good to be able to speak to a human on phone
23/05/14
no comment
23/05/14
Apparently the parcel was left with a neighbour, but your website didn't update to tell me it was delivered, apart from that all good :)
23/05/14
no comment
23/05/14
Thank you very much for your service, the delivery came on time everything perfect.
23/05/14
Very efficient service, will use again, happy customer ðŸ˜ðŸ˜ƒðŸ˜€
23/05/14
None great service
23/05/14
no comment
23/05/14
This is the first time a problem has occurred. The parcel got mixed up and went to the wrong depot. A day late in delivery. Refund???
23/05/14
not prbs there.
23/05/14
no comment
23/05/14
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