We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
Same day collection was perfect, very pleasant courier
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
extremly please with the service you prove and would recomend you to all my freinds and family.
28/05/14
No comment left by this customer.
28/05/14
at the moment I'm having problem getting my parcel delivered you have mobiles of both parties and yet still no call or confirmation
28/05/14
Great service, friendly drivers, what a refreshing change!
28/05/14
efficien service
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
First class. thank you
28/05/14
Parcel collected on required day, unlike some other courier companies...do not know if has arrived as yet, but all good.
28/05/14
Very east transaction, excellent service, will use again, thank you!
28/05/14
Cheers Guys! Brilliant service, very happy customer!
28/05/14
This is a good service allowing you to find the best service and a good price.
28/05/14
i thought id had paid for citylink. turned out to be a random courier. why advertise citylink when you use someone else
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
First time using a currier, Parcel Monkey exceeded my expectations, collected and delivered on time, easy to arrange, tracking very useful
28/05/14
Give collection time slots. An all day wait for collection is likely to send me elsewhere.
28/05/14
Terrible. The parcel was collected a day late. The tracking doesn't work and the item has still not been received. Worst service ever.
28/05/14
Items were not collected on the arranged date. No reason or contact made to either address
28/05/14
The parcels were never collected and I have lost my client.
28/05/14
No comment left by this customer.
28/05/14
Collected and delivered on time. Many thanks
28/05/14
parcels were picked up 3 days late after 4 phone calls to chase after paying for 24hr service this was vary poor
28/05/14
Booked overnight delivery: No pick-up on Day 1: Pick up day 2: No delivery day 3: Eventual delivery day 4: Same ££ for two whole wasted da
28/05/14
uncollected parcel for 3 days, after numerous emails, telephone calls , mis information i managed to get parcels ollected 3 days later,
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
very Good
28/05/14
No comment left by this customer.
28/05/14
First use of service; had slight problem understanding web site but able to sort it quickly with carrier. Very good overall!
28/05/14
arranged 2 collections, neither showed up. very unhappy. want full refund
28/05/14
excellent service as always
28/05/14
booking straight forward, collected on time, delivered on time. very happy
28/05/14
the parcel was pick up next day. 2 days waiting without any follow up
28/05/14
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