We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
no comment
11/06/14
Efficient and easy to use!
11/06/14
courier did not pick up parcels until Tuesday 10/06 . then only after phone /email x5. piss poor service which I don't blame PM but CityLin
11/06/14
you did amazingly brillantly in fact I have a new word for outstanding achievements what I call an ackerleyism and is Fantabulistic
11/06/14
no comment
11/06/14
no comment
11/06/14
Didn't collect on the day - I stayed in all day - turned up next day no apology
11/06/14
no comment
11/06/14
Picked up very late in the day. Was almost finished up in the office and could have missed the pick up.
11/06/14
Finally collected 3 days late, after chasing twice
11/06/14
very good, on time, no problems
11/06/14
no comment
11/06/14
no comment
11/06/14
Text message to provide an ETA of the driver would be helpful
11/06/14
Excellent, smooth and rapid service
11/06/14
fast delivery
11/06/14
EXcellent price and excellent service - impressed!
11/06/14
amazing and very easy service to use. Very efficent and fast, with no hassle. Will be using again
11/06/14
brilliant, and very quick !! Excellent service
11/06/14
Easy to Use, Friendly Driver, Will use Again!
11/06/14
Precise and compact website and ease of navigation. Prices are good too!
11/06/14
efficient, value for money more more importantly reliable !
11/06/14
It wasn't collected or delivered in the agreed time frame and details regarding chasing up the delivery were not helpful
11/06/14
First time Iv ever used a courier, I must say I'm very impressed. Will be using the service again. Thanks again Parcel monkey, made it easy
11/06/14
No comment left by this customer.
11/06/14
It's 11.55 the parcel is still here. The site didn't give me the options of last time! no drop off to Parcel force, or the 48hr. option.
11/06/14
No comment left by this customer.
11/06/14
No problems kept very well imformed, could track my parcel all the way
11/06/14
Good price and we haven't heard that there were any problems with delivery. Have used TNT in the past but you are more competetive in price
11/06/14
Very happy, no problems and would recommend to anyone.
11/06/14
Waited all day and parcel was collected with only 10 mins to spare at 18.20. A phone call would have been appreciated. Disappointed.
11/06/14
amazing service and delivered within 3 working days
11/06/14
The courier mixed up my box with another, instead of delivering a car amp he delivered a box of used tesco vouchers !
11/06/14
there is no way of contacting you unless by letter my parcel not yet delivered i used you because in the past its been great
11/06/14
Can't complain, all went well for me :)
11/06/14
Package not collected on 2 occasions by Courier, have had to pay another courier, will be contacting you for refund.
11/06/14
picked up on time and delivered promptly
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
The package was not delivered "next day" - it was the day after. I feel completely let down by the "service".
11/06/14
