We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,841 reviews.
no comment
23/05/14
no comment
23/05/14
perfect job. many thanks
23/05/14
Would be good to have a contact. My parcel was not picked up and I had a nightmare getting the parcel picked up.
23/05/14
paid for 24 hours and it took 48 hours :(
23/05/14
no comment
23/05/14
Problems with collection, Complaint lodged with Courier but no response, Please investigate
23/05/14
no comment
23/05/14
the pack had no tracking for days - is now held up and had no support. Apart from that it's been great ;-( (that's ironic by the way)
23/05/14
Ease of booking, collection prompt to fast & effective delivery
23/05/14
no comment
23/05/14
Good service, prompt pick up and drop off
23/05/14
no comment
23/05/14
GREAT SERVICE - WHAT MORE CAN WE SAY?
23/05/14
I can't fault you at all. Would be good if Citylink gave an approx collection time by text message. Thanks.
23/05/14
Delivered on time without any problems. Service was usual high standard.
23/05/14
Fine
23/05/14
no comment
23/05/14
Could not find address. Said that carded the householder! Delivered at third attempt after given directions. Office helpful, Depot no effort
23/05/14
Quick collection, quick delivery! Will definitely use them again!
23/05/14
email o
23/05/14
YOU ARE VERY HELPFUL PLUS YOUR SITE IS EASY TO USE EXCELLENT THANK YOU
23/05/14
Perfect service, not a problem with collection or delivery. Thank you.
23/05/14
Does what it says on the tin
23/05/14
Good service
23/05/14
Very good efficient service
23/05/14
Great value, on time, perfect
23/05/14
Had to get a parcel asap to Portugal - your website was very helpful an made organising delivery of parcel so simple - brilliant!
23/05/14
Easy to use and all worked well, thanks
23/05/14
No comment left by this customer.
23/05/14
I already sent 4 parcels to Kazakhstan and never had any problem, collected and delivered in time & recommended friends, great thanks to PM
23/05/14
No comment left by this customer.
23/05/14
No comment left by this customer.
23/05/14
only issue was that you don't get any ideas when the parcel will be collected so have to wait in all day.
23/05/14
no comment
23/05/14
no comment
23/05/14
very prompt service very easy and quick
23/05/14
the courier did not collect and I have now lost a customer and money because of it.
23/05/14
no comment
22/05/14
No pickup no call
22/05/14
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