We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Lack of ways to comumicate, i have paid for a collection that has not been collected!!!!!!!!!!!! LVZ07748
11/06/14
No comment left by this customer.
11/06/14
Fast and perfect
11/06/14
No comment left by this customer.
11/06/14
faultless! perfect service and prices!
11/06/14
No comment left by this customer.
11/06/14
HI FOR THE PAST WEEK YOU NOT BEEN ABLE TO DELIVER A PARCEL YET IT THE CORRECT ADDRESS
11/06/14
It would be helpful to know a rough time for collection so customers don't have to devote a whole day to waiting in.
11/06/14
No comment left by this customer.
11/06/14
Great services, no problem at all. Very easy and straightforward.
11/06/14
The system says it has been signed for and received and it has not arrived at its destination - the receiver was on the phone all day yeste
11/06/14
a very good service, Many Thanks
11/06/14
DX Freight failed to collect "driver ran out of hours" result wasted time and resources, attitude from helpdesk....not that bothered!
11/06/14
I had 3 large parcels, the delivery driver was surprised by this, wasn't sure they would fit in the van which they eventually did.
11/06/14
All went very well thanks
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
very easy to use, simple straight forward sevice
11/06/14
You delivered exactly as you said you would at a fair price; collection by a cheerful driver.
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
The last two collections did not happen on the day booked had to call the couriers direct and sort the issue
11/06/14
Brilliant very good service
11/06/14
no comment
11/06/14
my parcel hasn't arrived-infact its disappeared, so no, unfortunately I can't recommend
11/06/14
no comment
11/06/14
no comment
10/06/14
no comment
10/06/14
no comment
10/06/14
Item arrived intact and when expected - can't ask for more
10/06/14
cheap prompt collection shame about the small amount of damage
10/06/14
Great service for the money but could do with a rough pick up time
10/06/14
no comment
10/06/14
Good service at a sensible price, parcel collected and delivered promptly.
10/06/14
Good price and service as always
10/06/14
warp speed.
10/06/14
Parcel Monkey Ok, Courier Poor this time. Paid for next day but took two day's.
10/06/14
Great service easy to organise , although parcel force let you down :-((
10/06/14
no comment
10/06/14
