We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,845 reviews.
Courier never showed up to collect for 3 days running, had to drop at Nightfreight depo, 1.5 hours round trip, waste of my time.
22/05/14
no comment
22/05/14
no comment
22/05/14
A timed collection would be perfect giving a 2 hour slot
22/05/14
Parcel was collected 15/05/14, recipient's e:mail confirmation of delivery stated it didn't arrive until 20/05/14
22/05/14
good
22/05/14
No comment left by this customer.
22/05/14
very pleased as you are thank you
22/05/14
all ok
22/05/14
No comment left by this customer.
22/05/14
A great service and price
22/05/14
No comment left by this customer.
22/05/14
No comment left by this customer.
22/05/14
the item that was collected was damaged when delivered. At the moment trying to locate a replacement part that was damaged.
22/05/14
City Link provide an excellent service -their driver is always friendly & helpful. I would appreciate an email address for Parcel Monkey
21/05/14
no comment
21/05/14
I'm exstremly impressed I saved over 50%. I found the shipping lable had an error so struggled printing it other than that fantastic.
21/05/14
delivery a little later than forecast
21/05/14
Please update your city link depot locations, e.g. Leeds
21/05/14
no comment
21/05/14
no comment
21/05/14
no comment
21/05/14
No improvements needed - super service! I'll definitely be using again!
21/05/14
bit unclear as to when it was being picked up as I had 2 cotradictory messages but otherwise very good, indeed
21/05/14
good service
21/05/14
Easy to use and fast
21/05/14
I paid for a next day service but it took three days and then got delivered to my local post office not my home address!
21/05/14
no comment
21/05/14
Easy on-line service / transaction, collected and delivered as requested.
21/05/14
Not much you were great very impressed
21/05/14
box for instructions as some people are not willing to wait in all day for a courier and will leave the goods in s safe place for collection
21/05/14
Great services, as usual :)
21/05/14
Another perfect delivery
21/05/14
Asa usual, a smooth hassle free ransaction. Thanks
21/05/14
no comment
21/05/14
my parcel was not picked up I could not contact you to get a new date please return my money asap i had to get another carrier to take it
21/05/14
no comment
21/05/14
Organising delivery was very straightforward and it all went really well. Thanks!
21/05/14
Excellent value for money and a very speedy delivery
21/05/14
Parcel has never been collected . cannot contact you when I ask for new delivery it states invalid tracking no. Please refund my money
21/05/14
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