We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,841 reviews.
Very good service and value for money
25/05/14
always and excellent service
25/05/14
Excellent arrived on time and was well informed 5*****
25/05/14
Would use again my parcel was picked up and delivered on time with no problems thank you
25/05/14
Easy to use, no complaints
25/05/14
very impressed!
25/05/14
ive used many time and alway very good
25/05/14
excellent! as allways,thankyou
25/05/14
excellent thank you
25/05/14
no comment
25/05/14
no comment
25/05/14
no comment
25/05/14
no comment
25/05/14
no comment
25/05/14
No comment left by this customer.
25/05/14
Good website - good service
25/05/14
No comment left by this customer.
25/05/14
Good service thanks
25/05/14
value for money excellent service
25/05/14
No comment left by this customer.
25/05/14
I am very happy with the way the parcel was collected.will be using this service again recommend to all.
25/05/14
Great service as always.
25/05/14
No comment left by this customer.
25/05/14
I had to wait in most of the day for a 3pm. pick-up :-((( If you could indicate am. or pm. pick-up , I could utilise my time more wisely .
25/05/14
No comment left by this customer.
25/05/14
No comment left by this customer.
25/05/14
All worked brilliantly, would definitely use again!
25/05/14
i had to pay for another service as was sent parcel back,no explanation and no refund,not very happy
25/05/14
Found a delivery for a third of the price the Post Office were asking & it arrived in the US within 48 hrs
25/05/14
Good, reasonably priced service
25/05/14
Top rate service will definitely use again thank you
25/05/14
No comment left by this customer.
25/05/14
Had the driver called me or texted say fifteen to thirty minutes in advance to say he was on his way, that would have made it perfect!
25/05/14
Couldn't find a tracking number a recipient still hasn't recieved parcel
25/05/14
No comment left by this customer.
25/05/14
Crack in mirror at back of display case
25/05/14
You did great , insurance a bit expensive.Be nice if CityLink informed of collection time if late in day
25/05/14
Yes I would use again without hesitation
25/05/14
No comment left by this customer.
25/05/14
The parcel wasn't collected on time and wasn't delivered it on the stated date. Not satisfied at all. Wouldn't be using it in future.
25/05/14
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