We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
No comment left by this customer.
29/05/14
Hi it took 6 days to collect 2 days did not turn up then bank holiday so in the end it was a week before delivered not next day
29/05/14
no comment
29/05/14
excellent service
29/05/14
no comment
29/05/14
I have used you for approx 4 years with excellent service but I have recently had 3 collections not made maybe a lazy driver !,
28/05/14
no comment
28/05/14
no comment
28/05/14
Thought it was a good service. Took a while to print off the label I couldn't access it on my account but once i got it it was ok
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
A choice when booking a service of a txt at a chosen time before pick up/delivery. 30 mins, 1hr, 90mins would be great options to include
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
great as usual
28/05/14
Brilliant service , thanks
28/05/14
Really good service, reasonable rates, prompt, easily tracked, what more could you ask for? Excellent.
28/05/14
I'm very happy with the service, I've used it multiple time, and not once have I had a problem I'll carry on using it :)
28/05/14
Very happy,
28/05/14
No comment left by this customer.
28/05/14
1 week later... Still waiting for the parcel to arrive... Very disappointing considering your high prices...
28/05/14
No comment left by this customer.
28/05/14
collection on day stated.Helpful collector.Delivery as stated .Precise service. Thank you. could only be improved if a time slot for collect
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
I wasn't at my desk when Courier arrived to collect the parcel. The driver didn't call me or look very hard for the parcel.
28/05/14
Very happy thank you!
28/05/14
great as always
28/05/14
the sewing machine I sent was damaged beyond repair so I had to refund the customer.
28/05/14
Collected 21st for delivery on 22nd, but delivered on the 23ed, Why? Explain!
28/05/14
Parcel took 4 days after planned delivery date to be delivered. Not happy
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
No comment left by this customer.
28/05/14
simply awesome
28/05/14
Good service easy to book
28/05/14
No tracking I have no idea if the parcel has reached my customer no email support absolutely unacceptable. I used for the 1st and last time
28/05/14
No comment left by this customer.
28/05/14
fast service well priced clear enough and package collected on time and delivered on time
28/05/14
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