We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,845 reviews.
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21/05/14
no comment
21/05/14
Picked up fine and delivered within 24 hours, fantastic
21/05/14
Clear instructions how to arrange a time window for collecting goods would help.
21/05/14
Easy to use website, good value.
21/05/14
Easy to follow and reliable
21/05/14
no comment
21/05/14
You collected and delivered as arranged, good job
21/05/14
No comment left by this customer.
21/05/14
No comment left by this customer.
21/05/14
No comment left by this customer.
21/05/14
They didn't collect , I don't know why, and i can't contact with email
21/05/14
Courier unfortunately didn't deliver on time and delivery ended up 3 days late instead of overnight delivery.
21/05/14
Great service
21/05/14
Excellent, very impressed :)
21/05/14
No comment left by this customer.
21/05/14
Overcharged as weighed, never that hapens with other companies, no proof given.
21/05/14
Incorrect van and driver sent. Then no communication or collection for 5 days. No awnser at DX
21/05/14
Excellentl service - very plessed :-)
21/05/14
Excellent as usual
21/05/14
No comment left by this customer.
21/05/14
Perfect service in my eyes.
21/05/14
No comment left by this customer.
21/05/14
Excellent all round service. Am or Pm collection/delivery option would be nice.
21/05/14
Very pleased with the service
21/05/14
good value for money, thanks. I'd pay a little more if you could provide the 2 hr delivery time as soon as I placed the order
21/05/14
No comment left by this customer.
21/05/14
Parcel due to arrive last Friday. Arrived 3 days later. Get a phone line active to customer support
21/05/14
No Refund not contact
21/05/14
Good speedy service :)
21/05/14
No comment left by this customer.
21/05/14
My only problem was trying to print the label from the e-mail it just would not work and I had to go into my account and print from there
21/05/14
Took 3 days to collect and 3 days later it hasn't moved from depot. So much for "overnight" service
21/05/14
Excellent service. Very straightforward. Thanks
21/05/14
Courier did not collect item on scheduled day, no reply to email sent to Courier. the parcel monkey bit was ok.
21/05/14
No comment left by this customer.
21/05/14
The parcel was never collected. Please do not charge my card!
21/05/14
No comment left by this customer.
21/05/14
Great service very happy 1st class
21/05/14
I think it would be better if you could give an approximate time for collection. ie. Morning or afternoon.
21/05/14
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