We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Excellent service as usual. Parcel was collected from my house on Wednesday and arrived in New Zealand 5 days later. Faultless!
10/06/14
Great service! Allowed me to ship a large parcel, which would not have been allowed otherwise and at half the price!
10/06/14
Excellent will use again Thank You from Leeds to Osmington Bay Weymouth in less than 24 hours
10/06/14
Great service as usual!
10/06/14
no comment
10/06/14
no comment
10/06/14
delivery service and cost werte first rate, but let down by you website that was convoluted to use, especially the customs documentation
10/06/14
The parcel arrived damaged and I had to refund the customer and pay for it to get returned to me won't be using parcel monkey again
10/06/14
no comment
10/06/14
Item was not collected on given date and had to be delivered to depot ourselves. Parcel had still not been delivered as of this morning.
10/06/14
No comment left by this customer.
10/06/14
didn't collect first time had to wait an extra day
10/06/14
No comment left by this customer.
10/06/14
Very poor service, collected parcel 3 days late and delivered 2 days after although I paid for 24 hr delivery, totally ****ing ****,
10/06/14
exactly what it says on the tin. great service & good price. Thanks
10/06/14
the parcel that i had delivered by parcelforce was all smashed up
10/06/14
Don't keep asking me these questions, just do it.
10/06/14
I paid for express24 delivery & it took over 48hours for my parcel to be delivered. The contents & parcel were damaged.
10/06/14
The courier never turned up and then when I called they must have gone to the wrong house. I had to wait a further two days
10/06/14
The service was very good, price was slightly higher than I expected. Generally good though.
10/06/14
There's nothing to complain :) everything was good!
10/06/14
Brilliant service, very pleased and will be using again.
10/06/14
Easy to understand instructions and collection by City Link took place on day arranged.
10/06/14
The delivery driver never turned up I had to drive 40 miles to drop the parcel off myself you dont have a contact number for me to contact
10/06/14
Good inexpensive reliable service would recommend your company AAA
10/06/14
Collected when arranged, delivered on time. Two great reasons to use again!
10/06/14
No comment left by this customer.
10/06/14
No comment left by this customer.
10/06/14
Very poor, collection did not happen as schedule and I had to wait until next day. please contact me re compensation [email protected]
10/06/14
No comment left by this customer.
10/06/14
No comment left by this customer.
10/06/14
Delivery 5 days late, still haven't received it and no-one at Courier is getting back to me. Tracking gives no info. Seriously ****** off.
10/06/14
Very friendly and helpful pick up driver and was kept up to date with delivery .would definitely use again
10/06/14
No comment left by this customer.
10/06/14
You were picking up last Wednesday ! I am still waiting it is now Tuesday !!!!! Rubbish
10/06/14
I will never use your company again. Absolute ****
10/06/14
FANTASTIC JOB, JUST AS ADVERTISED
10/06/14
no comment
10/06/14
A star service
10/06/14
Fantastic,reasonably priced ,pumctual service
10/06/14
