We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,830 reviews.
Excellent service as always :)
13/06/14
no comment
13/06/14
All went smoothly ! Thanks :)
13/06/14
First time I have used parcel monkey and will certainly be using it again if the need arises, also will recommend
13/06/14
no comment
13/06/14
superb service as always at the right price.. Thank you
13/06/14
no comment
13/06/14
Did not collect until 5.40 and failed to deliver on the next day, had to wait in another day waiting for the delivery. Incorrect address on
13/06/14
booked next day delivery thursday 5th june, said collection on 6th june, label said 9th once printed? collected on the 10th delivered 13th
13/06/14
No problems. Thanks.
13/06/14
The package was not delivered within the stated time and was not delivered to the delivery address. I had to retrieve the package from a pos
13/06/14
Very easy and smooth no fuss transaction. Will use monkey again
13/06/14
I found your service excellent. Customer received the item within 2 days as you promised.
13/06/14
The parcel was supposed to be picked up on Monday, but was not picked up until Wednesday.
13/06/14
No comment left by this customer.
13/06/14
No comment left by this customer.
13/06/14
really good service, was easy and fast.
13/06/14
Excellent service thank you 5*****
13/06/14
The carrier came at 9.02 to pick up the parcel, not in till 9am, held up in road works, parcels still here, won't use your site again
13/06/14
Posted glass wall clock to USA-arrived speedily & undamaged!
13/06/14
No comment left by this customer.
13/06/14
We were very impressed to get the detailed analysis of the different prices etc In this instance, PM was the cheapest but very good.
13/06/14
brilliant as usual
13/06/14
No comment left by this customer.
13/06/14
Paid for 2 days delivery charge and it took 5 days and actually missed my nans 70th birthday!
13/06/14
No comment left by this customer.
13/06/14
First time I've used your service. It is amazing. Faster,more efficient,and cheaper than Royal Mail. Will definitely use again! Thank you
13/06/14
fantastic service will use again and recommend thanks
13/06/14
One week still not collected
13/06/14
good price, item delivered.
13/06/14
No comment left by this customer.
13/06/14
Good service very pleased
13/06/14
Very good service at very competitive price.
13/06/14
No comment left by this customer.
13/06/14
I paid for 'NEXT DAY DELIVERY' and it was delivered a day late, not happy about that, at all!
13/06/14
The comparison site worked well, but the delivery service was poor. The next day service was paid for but it took three days to arrive.
13/06/14
The driver did not deliver the parcel properly, he just lest it at the front door
13/06/14
Happy Customer
13/06/14
I thought I had chosen next day delivery, but it only arrived Monday, after pickup Friday morning.
13/06/14
I waited all day and your people did not turn up. This is not the first time this has happened. you really need to get more reliable
13/06/14
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