We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Pallet due for collection tuesday. Was not collected till 1week later. many afternoons wasted waiting around. plane would have been cheaper
18/06/14
Parcel delivered on time
18/06/14
Very good service
18/06/14
On the day of pick up your electronic system was down and you were unable to provide receipt of returned item.
18/06/14
Excellent communication. Hassle free.
18/06/14
No comment left by this customer.
18/06/14
Good job
18/06/14
Great service quick and easy
18/06/14
No comment left by this customer.
18/06/14
My parcel did not get collected. Waste of money
18/06/14
good service, thanks
18/06/14
item was damaged and although it had fragile tape all over it driver dropped it on the floor
18/06/14
Picked up early next day, reached destination day after, no problems, efficient and stress free
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
Great service and have recommended
18/06/14
No comment left by this customer.
18/06/14
excellent
18/06/14
Very good service
18/06/14
no comment
18/06/14
make sure drivers are not slacking and leaving collections for other days. make sure drivers don't lie about going to the collection address
18/06/14
no comment
18/06/14
at least offer morning/afternoon collection, 8 till 6 could do with reducing.
18/06/14
Good courier pricing and better yet, excellent insurance pricing unlike many others I have used
18/06/14
no comment
18/06/14
Absolutely dire service! My parcel has not been collected TEN days later, despite THREE the-bookings (through no fault of my own). RESPOND!
17/06/14
my parcel not collected after week! only label drop off thru letter box when i was at home...
17/06/14
no comment
17/06/14
no comment
17/06/14
no comment
17/06/14
i paid for next day delivery on the tuesday and the parcel waas not received by my customer till the friday
17/06/14
Package was collected and delivered on specified day. Love not needing to print off label, with new service.. Excellent service
17/06/14
no comment
17/06/14
late collection no communication
17/06/14
You cannot improve on perfection.......unless you lower the cost
17/06/14
Very good collected when told it would be. I would use again without fail. have already recomended to friends
17/06/14
Great service as always
17/06/14
Great service
17/06/14
Good service
17/06/14
no comment
17/06/14
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