We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
no problems again
18/06/14
driver did not call ahead, collection was not achieved as person was out when courier called for parcel, was requested to call before arriva
18/06/14
Excellent and simple to use, thank you.
18/06/14
Good price, service could be improved by being given a rough estimate of parcel collection times by text
18/06/14
I missed collection, and they never turned up to re-collect as arranged. I had to pay again, and send via post office. I won't use again!
18/06/14
competitive price but more importantly got there quickly. Thank you!
18/06/14
no comment
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
Courier didn't arrive to pick up the parcel. No refund or apology offered. Would never use the service again
18/06/14
No comment left by this customer.
18/06/14
Courier were useless in their customer service - taking three extra days to collect and not ringing us to update.
18/06/14
Many thanks!
18/06/14
thanks you were quite good
18/06/14
Parcel was not delivered, no notes in the post, no phone call. Had to track it, make some calls, send people to the depo to pick it up. ups!
18/06/14
Your service was faultless however it's impossible to talk to a real person if I have a problem and for me that's very important.
18/06/14
very good service....need to be cheaper :)
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
Very fast! Thank you, very impressed 5 stars
18/06/14
The delivery man refused to give a receipt after they picked up our parcel, we was returning
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
Amazing service! Will be using again
18/06/14
No comment left by this customer.
18/06/14
Good price, speedy collection. Excellent service
18/06/14
I would never use Courier again, first day they tried wrong address for collection, 2nd didn't turn up till late afternoon. Rubbish
18/06/14
No comment left by this customer.
18/06/14
So far, so good! We always have easy transactions with yourself. Parcelforce are great to work with as well.
18/06/14
Thanks for being awesome.
18/06/14
No comment left by this customer.
18/06/14
No comment left by this customer.
18/06/14
see my email demanding compensation. Collected nearly two days late, and not deilivered until following Monday. Awaiting formal reply. ASAP
18/06/14
No comment left by this customer.
18/06/14
very quick delivery and really good people to rely on for package.
18/06/14
Great service
18/06/14
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