We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Service performed marvellously - left parcel in porch & driver signed card & pushed through door!
04/07/14
Terrible, it is customary to let the courier know you have arranged for them to collect a parcel, so your customer does not have to do it!!!
04/07/14
Would liked to have been able to choose a time slot eg morning or afternoon for collection
04/07/14
I sent documents to kenya. Begining of worst nightmare as they are original copies and certificates. No incurring £100/day costs as I chase
04/07/14
the collection was due for thursday June 26th but wasn't collected until tuesday 31st june contact was very difficult.
04/07/14
no comment
04/07/14
no comment
04/07/14
Fast & reliable.
04/07/14
Brilliant job from start to completion. Highly recommended especially in price. Well done.
04/07/14
no comment
04/07/14
Good efficient service. Competitive price. Parcel arrived on time and undamaged. Will definitely use again.
04/07/14
No comment left by this customer.
04/07/14
Cheap, quick and efficient
04/07/14
Vy unhappy with service. Collection was a day late & we were told driver ran out of legal man hours? Would never use again
04/07/14
works ok for me,
04/07/14
good
04/07/14
Good service and reminder email
04/07/14
No comment left by this customer.
04/07/14
fast and easy will definetley recommend
04/07/14
very good service, picked up and delivered on days stated.
04/07/14
found it difficult on the net but got there in the end
04/07/14
it,s the first time i,ve used a parcel collection service and it was an easy expiereance
04/07/14
The parcel has not yet been collected and no one contacted me regardig any isuues. Will need to open a paypal case.
04/07/14
cheapest, fast delivery thankyou c
04/07/14
no comment
03/07/14
speedy service
03/07/14
no comment
03/07/14
no comment
03/07/14
no comment
03/07/14
very good thank you
03/07/14
City Link delivered on time again. Driver is regular collector and very friendly/helpful, please pass on my thanks for a job well done.
03/07/14
very very very very very gooooooooood
03/07/14
Would use again and again well impressed
03/07/14
no comment
03/07/14
ordered a next day pick up which didn't happen so had to re order which meant my client didn't get their goods 3 days later than planned
03/07/14
great
03/07/14
Good early collection. Next day as promised!
03/07/14
no comment
03/07/14
no comment
03/07/14
very friendly service from start to end
03/07/14
