We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,830 reviews.
citylnk tried collecting at 8.05 one day and 8.28 the next after I had put on form 9-5. They wanted me to rebook but I did it with Parcelfor
15/06/14
I can't fault it very efficient and easy to use
15/06/14
nothing to improve on, great, easy to use service
15/06/14
no comment
15/06/14
No comment left by this customer.
15/06/14
No comment left by this customer.
15/06/14
parcel was picked up and delivered on time. and much cheaper than i expected.
15/06/14
I found when trying to track parcel, my number wasn't recognised, maybe I did something wrong.
15/06/14
Great service from Parcel Monkey as always - a bit slow on the French side this time though...
15/06/14
no comment
15/06/14
no comment
14/06/14
Very good service! Thanks
14/06/14
Didn't like the forced insurance purchase otherwise excellent
14/06/14
Easy peasy
14/06/14
Fast pick up fast delivery. Recomand ++++
14/06/14
no comment
14/06/14
no comment
14/06/14
no comment
14/06/14
Parcel was not collected on correct day, 23 phone calls nect day to get collection. no phone support is a joke, absolutely avoid avoid avoid
14/06/14
a two - three hour time slot would be better, rather than just the date and 8 am - 6pm slot, as I had to stay at home all day
14/06/14
no comment
14/06/14
no comment
14/06/14
superb
14/06/14
*****
14/06/14
the sevice was a pleasure. the only thing i would say is that it would be nice to give customers a collection time
14/06/14
Perfect service! Don't change anything! Cheaper prices would be great, but I think you're currently pretty competitive.
14/06/14
Good service, would use you again.
14/06/14
Faultless! Collected perfectly & delivered too!
14/06/14
Failed to collect the item on the specified date meaning had to rearrange at both ends, parcel was a piece of office furniture
14/06/14
great service , sayed a lot of time and expense thank you .
14/06/14
City Link were a terrible courier and won't be using them again.
14/06/14
When driver delivers...please dont phone saying you cant find the address and you cant deliver....That is weak
14/06/14
no problems, good value
14/06/14
good service
14/06/14
excellent and prompt service
14/06/14
Your service is good but you NEVER read these comments as like when I am travelling it is impossible to book parcels with you.
14/06/14
Pick up was on schedule and delivery made on time, perfect transaction.
14/06/14
No comment left by this customer.
14/06/14
no comment
14/06/14
I paid for 2-3 day delivery 6 days later still in transit !!
14/06/14
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