We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,830 reviews.
no comment
15/06/14
I was nervous using a new courier but it all went really well thanks. No experience of your customer service which is where it counts too.
15/06/14
Good venders at a competitive price. everything went smoothly - thank you.
15/06/14
The package arrived a day late yet again.
15/06/14
no comment
15/06/14
no comment
15/06/14
great sevice, easy to order pick up and delu
15/06/14
Fantastic service no problems at all
15/06/14
Letter was never delivered! No reply to email and got a run around from other delivery sub-contractors. Consumer court if I had time!
15/06/14
Quality service yet again
15/06/14
The delivery was prompt. But I had serious problems with my previous parcel abroad which took over 2 weeks to get to Sadinia & cost over £4
15/06/14
quick,efficient service
15/06/14
no comment
15/06/14
hi parcel didnot get collectwed 1st day after i had a day off work. traking number did not work so ebay has held £170 back until i get it
15/06/14
I was charged three times for the cost of posting 1 item! Very unhappy! Dishonest
15/06/14
Good service. Prompt collection and delivery.
15/06/14
no comment
15/06/14
Great. Will use again
15/06/14
no comment
15/06/14
no comment
15/06/14
Very easy to use. Picked up and dropped off as requested. Excellent service
15/06/14
Reliable pick-up and delivery as usual. Thank you
15/06/14
Provide a way to check when goods will be collected, even if it's only am or pm
15/06/14
Very good efficient service delivered next day on time
15/06/14
very good
15/06/14
Good service
15/06/14
Would like to be given a time range of collection of goods however parcel was delivered at 6pm on the day arranged. Good courier :)
15/06/14
no comment
15/06/14
Parcel was collected a day late
15/06/14
no comment
15/06/14
no comment
15/06/14
Perfect!
15/06/14
no comment
15/06/14
love it
15/06/14
Good price. Kept up to date. City Link faultless. Thanks.
15/06/14
Always pleased with service
15/06/14
Great thanks
15/06/14
picked up and delivered on time - well done
15/06/14
post office refused to accept saying the label was not a parcelforce label.
15/06/14
Courier failed to deliver, logged it as "in network" when it was just left at local depot without attention. Appalling service.
15/06/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
