We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,830 reviews.
parcel still sat there
16/06/14
Excellent as always
16/06/14
no comment
16/06/14
no comment
16/06/14
Picked up and delivered in good time - no problems!
16/06/14
brill pick up. delivery on time. nothing more need be said
16/06/14
ive used PM twise now and its very good but last time the courier could not find my address so the parcel was not collected until the folowi
16/06/14
no comment
16/06/14
You failed to collect the parcel. May have tried to collect fromt the wrong property.
16/06/14
great as usual
16/06/14
Organised collection for Friday, waited in all day and nothing was collected. Even after confirmation
16/06/14
You guys were the cheapest I could find anywhere by quite a way and the service was still impeccable
16/06/14
no comment
16/06/14
No improvements necessary. Excellent.
16/06/14
It would help businesses to know whether an AM or PM collection was likely. Having to stay at collection venue all day 8am-6pm is a big ask.
16/06/14
I booked a parcel for Monday collection but was told by the company collecting that they only receive orders on a monday morning
16/06/14
Did what I wanted, exactly how I wanted it.
16/06/14
next day dleivery received 4 days later, failed to communicate late delivery and no contact details to ask for refund
16/06/14
no comment
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
VERY NICE COURIER MAN ON TIME AND SMART & HAPPY THANKS TO ALL
16/06/14
Excellent service and performance from start to finish
16/06/14
FIRST TIME I HAVE USED YOU EXCELLENT. YOU COULD TEACH PARCEL2GO A THING OR TWO. THERE NEXT DAY COLLECTION TOOK 3 DAYS AND 5 PHONE CALLS
16/06/14
Courier didnt collect the parcel until 5 days after booking, they claimed they tried to collect but they didnt - liars!
16/06/14
good service
16/06/14
Excellent service. Thank you
16/06/14
No comment left by this customer.
16/06/14
The service provided was more that satisfactory, importantly the parcel wAs collected when specified unlike my Hermes service
16/06/14
Everything worked well. Thank you
16/06/14
No comment left by this customer.
16/06/14
Very Good All Round Service
16/06/14
Very good service. Super Fast and very courteous.
16/06/14
very good service my custmer got parcel the next day
16/06/14
A++++ service
16/06/14
faultless experience, first time using Parcel Monkey,I will use again and will recommend to others
15/06/14
After TNT let me down you came to save me many thanks
15/06/14
e-mails with no labels
15/06/14
no comment
15/06/14
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