We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Parcel force driver had no barcode label he was unsure what to do as never used pm before took parcel I had to phone PF to make sure ok.
02/07/14
no comment
02/07/14
Parcel monkey has a poor service, I ordered a collection last week no one came to collect it. There is no customer support
02/07/14
Good
02/07/14
goog service
02/07/14
Your server was not talking to Courier after 3 attempts and 3 days delay I booked with Courier direct as they had a customer service dep
02/07/14
service delivered as promised thank you
01/07/14
Delivery driver didn't another courier so I had to drive it to the depot over 10 miles away. Not at all happy.
01/07/14
no comment
01/07/14
Never turned very poor service. No refund or delivery
01/07/14
didnt collect when supposed to was a day later, tracking didnt work. next day delivery, no
01/07/14
no comment
01/07/14
no comment
01/07/14
Was not delivered when stated and parcelforce are not refunding
01/07/14
no comment
01/07/14
no comment
01/07/14
no comment
01/07/14
Great price, collected and delivered on time as usual
01/07/14
Excellent price. Excellent service. Will use again.
01/07/14
Terrible service, waited in all day and no one showed up. Appalling.
01/07/14
no comment
01/07/14
should be better insert more details about collect and deliver
01/07/14
Didn't turn up on selected day and had to rearrange with the courier for the next day
01/07/14
no comment
01/07/14
Poor driver had far too many packages to collect that day so he was late, however it was no problem as he rang me to let me know.
01/07/14
After waiting in all day for you to another courier no body turned up ! I messages you twice but you never replied to either of my emails
01/07/14
Great price, perfect service. Thanks.
01/07/14
no comment
01/07/14
parcel sent to Crete. All went smoothly. will definitely use the service again
01/07/14
Great service and great pricing
01/07/14
No problems, easy to arrange, collection and delivery on time thank you
01/07/14
Excellent service
01/07/14
Parcel was not delivered by 9am as requested and paid for. This resulted a problem trying to run our corporate event.
01/07/14
parcels arrived a day late
01/07/14
No comment left by this customer.
01/07/14
there was a bit of a problem at the post office, accepting the parcel.
01/07/14
No comment left by this customer.
01/07/14
The Post Office took ages to sort out the barcode so maybe easier systems for POs to use.
01/07/14
No comment left by this customer.
01/07/14
superb service. only complaint that no approx time for pick up so had to wait in all day incase they came whilst I was out
01/07/14
